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The Access Group

Access provides software for visitor attractions to deliver an outstanding visitor experience using our ePOS, ticketing, retail, booking, events and more

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Leading visitor and venue management system

Access helps visitor attractions deliver an outstanding visitor experience with integrated systems and organisation-wide insight. Trusted by the UK’s biggest visitor attractions, our suite of solutions helps drive sales, reduce costs and deliver a better experience for more than 47 million visitors every year.

Visitor management software and ePOS system

Access Gamma is developed by UK visitor attraction experts, the all-in-one system means you can manage all your commercial operations in one place with easy-to-use features and functionality designed especially for visitor attractions.

Ticketing systems and attractions management

Let your visitors buy tickets online, over the phone, through third-party booking agencies, self-serve at kiosks, or at your POS, all using one integrated ticketing solution.

Visitors can see live availability, select from variable pricing, pre-book events, and buy food and retail products with their tickets.

Retail ePOS system and stock management software

Streamline stock management, automate reordering and process sales through the integrated retail ePOS system to increase operational efficiency. Comprehensive product set-up options and customisable offers encourage cross-sell and incentivise spend.

Catering management software

Integrated catering management software from Access helps you manage every aspect of your catering function and operate more efficiently across your kitchen, café or restaurant. Easily take orders, manage meal deals, incentivise spend, track tables and stay in control of catering stock.

Event management software and booking system

Co-ordinate special events and complex group visits, create itineraries, manage resources, book catering, create confirmation letters and more. Simplify event planning, keep track of progress and get all the benefits of box office features.

Visitor tracking software & CRM database

Build comprehensive visitor profiles and create personalised experiences, communications and incentives via Access thankQ CRM. Seamless integration with our visitor tracking software lets you capture GDPR-compliant visitor data at point of sale and track buying behaviour across ticketing, retail and catering.

Plus, quickly capture Gift Aid at point of sale.

Membership and subscriptions management software

Manage your memberships and subscriptions more efficiently, gain insight and drive revenue. Run multiple membership schemes and manage every type of member all within one membership management system.

Reporting for visitor attractions

Make data-driven decisions with access to accurate, consistent real-time data and in-depth reporting across your visitor attraction. Plus, integration with your CRM and Accounting software means more accurate and efficient financial management and projections across your organisation.

Confidently switch to Access

Access has successfully planned and implemented visitor management software for hundreds of UK visitor attractions, so we know what it takes to make the switch a smooth transition.

“We are pleased to appoint Access as one of our key partners in helping us deliver our strategy. We welcome 1.9m visitors to the zoo each year and it is important that our systems make their customer journey as smooth as possible so that they can get the most out of their visit and support us in our mission to prevent extinction”. Liz Carnie, Finance Director of Chester Zoo

“We were attracted to the Access Group solution, which in addition to having the obvious UK support, gave us a one stop solution for all our customer facing financial transactions and a consistent reporting structure.”
Graham Law, Head of Technical Services, National Space Centre

“Access Gamma offered an amazing till software and hardware package that was designed and especially tailored to suit visitor attractions like ourselves. The software is easy to use and adapts through all our business offerings including retail, catering and ticketing needs.” Mary Chadwick, General Manager Commercial, The Beatles Story

Address:
Access UK Ltd,
The Old School
School Lane
Stratford St Mary
Colchester
Essex
CO7 6LZ
Email:
nfpenquiries@theaccessgroup.com
Tel:
0845 345 3300
Website:
https://www.theaccessgroup.com/visitor-management-system/

Showcase

  • Creating the new visitor experience guide

    Creating the new visitor experience guide

    This practical guide walks you through the new, improved visitor experience and how you can create it in your visitor attraction. It covers the reopening process, new considerations at every stage of the visitor lifecycle, and how you can use technology to help craft a memorable day for your visitors. Building trust and using technology […]
  • Chester Zoo selects Access Group's Visitor Attraction Management System and CRM

    Chester Zoo selects Access Group's Visitor Attraction Management System and CRM

    Chester Zoo selects Access Gamma and Access thankQ CRM as an integrated solution across all their commercial operations – including admissions and memberships, bookings, retail, food and beverages. The North of England Zoological Society, the charity that owns and operates Chester Zoo, has selected The Access Group’s Visitor Attraction Management and fundraising CRM solutions to manage a wide range […]
  • How to make sure members show up for pre-booked visits

    How to make sure members show up for pre-booked visits

    When visitor attractions reopened after lockdown, the new social distancing guidelines called for major changes to the way they operate. One of the new systems that many attractions put in place was pre-bookable timed entry. Entry time slots help manage flow, avoid bottlenecks around any new one-way systems and generally minimise contact throughout the visitor […]
  • Access Gamma Brochure

    Access Gamma Brochure

    Want to see all the Access Gamma features? Over 100 leading UK visitor attractions rely on our software to create a better experience for more than 47 million visitors every year. With Access Gamma, you can manage ticketing and admissions, retail and catering, bookings and events, as well as every type of membership through one […]

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The Access Group news

The Access Group company information

Offices

Address
School Lane, Stratford Saint Mary, Colchester CO7 6LZ, UK

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