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    The Access Group

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    Leading visitor and venue management system

    Access helps visitor attractions deliver an outstanding visitor experience with integrated systems and organisation-wide insight. Trusted by the UK’s biggest visitor attractions, our suite of solutions helps drive sales, reduce costs and deliver a better experience for more than 47 million visitors every year.

    Visitor management software and ePOS system

    Access Gamma is developed by UK visitor attraction experts, the all-in-one system means you can manage all your commercial operations in one place with easy-to-use features and functionality designed especially for visitor attractions.

    Ticketing systems and attractions management

    Let your visitors buy tickets online, over the phone, through third-party booking agencies, self-serve at kiosks, or at your POS, all using one integrated ticketing solution.

    Visitors can see live availability, select from variable pricing, pre-book events, and buy food and retail products with their tickets.

    Retail ePOS system and stock management software

    Streamline stock management, automate reordering and process sales through the integrated retail ePOS system to increase operational efficiency. Comprehensive product set-up options and customisable offers encourage cross-sell and incentivise spend.

    Catering management software

    Integrated catering management software from Access helps you manage every aspect of your catering function and operate more efficiently across your kitchen, café or restaurant. Easily take orders, manage meal deals, incentivise spend, track tables and stay in control of catering stock.

    Event management software and booking system

    Co-ordinate special events and complex group visits, create itineraries, manage resources, book catering, create confirmation letters and more. Simplify event planning, keep track of progress and get all the benefits of box office features.

    Visitor tracking software & CRM database

    Build comprehensive visitor profiles and create personalised experiences, communications and incentives via Access thankQ CRM. Seamless integration with our visitor tracking software lets you capture GDPR-compliant visitor data at point of sale and track buying behaviour across ticketing, retail and catering.

    Plus, quickly capture Gift Aid at point of sale.

    Membership and subscriptions management software

    Manage your memberships and subscriptions more efficiently, gain insight and drive revenue. Run multiple membership schemes and manage every type of member all within one membership management system.

    Reporting for visitor attractions

    Make data-driven decisions with access to accurate, consistent real-time data and in-depth reporting across your visitor attraction. Plus, integration with your CRM and Accounting software means more accurate and efficient financial management and projections across your organisation.

    Confidently switch to Access

    Access has successfully planned and implemented visitor management software for hundreds of UK visitor attractions, so we know what it takes to make the switch a smooth transition.

    “We are pleased to appoint Access as one of our key partners in helping us deliver our strategy. We welcome 1.9m visitors to the zoo each year and it is important that our systems make their customer journey as smooth as possible so that they can get the most out of their visit and support us in our mission to prevent extinction”. Liz Carnie, Finance Director of Chester Zoo

    “We were attracted to the Access Group solution, which in addition to having the obvious UK support, gave us a one stop solution for all our customer facing financial transactions and a consistent reporting structure.”
    Graham Law, Head of Technical Services, National Space Centre

    “Access Gamma offered an amazing till software and hardware package that was designed and especially tailored to suit visitor attractions like ourselves. The software is easy to use and adapts through all our business offerings including retail, catering and ticketing needs.” Mary Chadwick, General Manager Commercial, The Beatles Story

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