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Omnico

Omnico’s customer engagement platform enables brands to increase spend, footfall and loyalty, via mobile and digital technologies

Omnico’s customer engagement platform enables operators to increase spend, footfall and loyalty, via mobile and digital technologies.

Omnico increases theme park revenues by enabling guests to engage with the park at every touchpoint; from mobile app scan & go, to ordering ahead, and purchase via kiosk. Each touchpoint is integrated into existing systems and Omnico’s customer engagement platform.

Each product plugs into this platform seamlessly, enhancing existing systems with transformational new functionality and providing businesses with powerful data that ultimately increases customer spend, footfall and loyalty.

Address:
Head Office 200 Cedarwood Chineham Business Park, Basingstoke, Hampshire, RG24 8DA
Email:
marketing@omnicogroup.com
Tel:
+44 1256 365150
Website:
http://www.omnicogroup.com/

Video

  • About Omnico

    About Omnico

    We enable brands to increase the value of consumer spend by improving engagement throughout the customer experience.
  • Who is Omnico and how do they work with leading resorts and attractions?

    Who is Omnico and how do they work with leading resorts and attractions?

    Our software has been chosen as the platform of choice for six out of the top ten international entertainment providers.What makes us the market leader is our dedication to deliver a single resort experience for guests. Our Omnico Commerce software operates uniformly across merchandise, food and beverage, ticket stations, online, mobile and hotel touch-points ensuring the guest receives a consistent and joined-up interaction no matter how they engage.

  • National Trust uses Omnico to transform the guest experience

    National Trust uses Omnico to transform the guest experience

    Visitors to National Trust properties are invariably charmed. From arrival to departure members and non-members alike are supported by staff and volunteers who are there because they love their heritage. Car parking, access, help for the disabled and children are all managed with dedication, and once inside the property, the Trust’s room guides demonstrate and share their profound knowledge. There are a million reasons to love the National Trust, and one of them is that its need to make money to plough back into saving endangered houses and landscapes, and maintaining those it already has, is never in your face.

    However the Trust is a business and needs to work properly. When in 2010 Sarah Flannigan was brought in to transform the National Trust’s IT strategy, a lot of things were wrong. From the visitors’ point of view, this might be seen in membership cards not getting issued, or taking ages to arrive, difficulties in joining, and the inability of reception staff to check online when a member turned up without their card for any reason.

    Watch the video and learn how Omnico helping the National Trust to transform the guest experience.

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Offices

Address
82 Crockford Ln, Chineham, Basingstoke RG24, UK

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