TixTrack is the perfect partner for all your ticketing requirements. We provide ticketing software that you and your customers will love. Your customers will experience a world class purchase journey on mobile and desktop resulting in enhanced conversion rates. You can take control of your brand and your customers. Your staff can create new events in a snap, even for complex reserved seating or timed entry events. TixTrack’s modern cloud based and API forward software guarantees that you will always have the best technology for your organization, especially with ever growing privacy and security concerns.
TICKETING AT MUSEUM OF SCIENCE AND INDUSTRY, CHICAGO
The Museum of Science and Industry, Chicago—one of the largest science museums in the world—is home to more than 400,000 square feet of hands-on exhibits designed to spark scientific inquiry and creativity. Opened during 1933’s Century of Progress in a building from 1893’s Colombian Exposition, MSI is the place where generations have been coming to see what’s next.
With general admission, several timed-entry add-on experiences, a large number of on-site visitors including CityPASS holders, and over 350,000 children from school groups annually, MSI is a complex ticketing operation. MSI developed extensive in-house software to handle all of the ticketing needs the primary ticketing system (Galaxy) could not manage. The resulting solution was brittle, limited and costly to manage. The Museum needed a ticketing platform that could handle current and future ticketing needs and integrate seamlessly with CRM, accounting packages, and donor management software.
MSI and TixTrack worked together to understand MSI’s complex ticketing and membership needs and tailor a solution utilizing their Ticketure platform to meet them all. Utilizing a custom web sales flow, Ticketure enables the Museum’s guests to book multiple timed-entry experiences during their visit, purchase and instantly use a membership. Onsite, the sophisticated mobile POS-based platform empowers Museum staff to scan and sell to guests and members at access control and at each exhibit entry.