accesso partners with Walibi Holland to provide virtual queuing solution

accesso

accesso Technology Group PLC, a leading technology provider, has partnered with Walibi Holland to provide a 100% virtual queuing solution.

accesso Technology Group is pleased to announce that it is working with Walibi Holland to facilitate social distancing once the park reopens to the public on 25 May. The park has been a client for many years and already uses accesso’s patented virtual queuing solution as a premium service option. Now the park, which is owned by Compagnie des Alpes, will offer 100% virtual queuing to all guests.

Social distancing measures will be prevalent in a post-COVID019 world, and accesso’s solutions help to make this easy for operators and guests. In 2019, the company’s virtual queuing program meant that more than 38 million visitors were able to skip the process of standing in line.

Reliable social distancing

“We’re delighted to extend our partnership with Walibi to support their social distancing efforts,” says Steve Brown, accesso CEO.

“We have decades of experience in keeping guests out of lines and we are eager to help our customers and the broader industry back to their feet in what is still a challenging environment. We’re excited to be able to contribute as Walibi prepares to return to normal operations and welcome back their loyal visitors.”

“Reliable social distancing is a key feature of our park when it reopens as of May 25,” adds Mascha van Till, director of Walibi Holland. “Accesso is already providing us with its virtual queuing solution and this agreement is a natural evolution of that relationship. Our industry has a need which only Accesso can meet at this time.”

The solution is able to adjust to unpredictable variables, for example, guest flow and operational changes. Walibi Holland will benefit from real-time capacity management, and will also be able to send relevant messages to guests using their mobile devices.

The accesso Qsmart virtual queueing platform is easy for guests to use. They simply choose which ride they want to go on through their phone, and are then placed in a virtual queue. They can monitor the countdown and will be sent a notification when it is their turn. The system is contactless, as ride operators just need to scan a QR code when the guest arrives to take their place.

accesso also recently announced that it has appointed Fern MacDonald as its new Chief Financial Officer (CFO).