Connect&GO provides contactless solutions for a post-COVID-19 world

Connect&GO, a leader in RFID solutions for the leisure, sports and attractions industry, is providing contactless solutions to help attractions meet the challenge of a post-pandemic world.

Connect&GO is pleased to offer contactless solutions to help leisure and entertainment properties adapt to the challenges posed by COVID-19. When they reopen, attractions will need to ensure guests feel safe by introducing new measures, such as social distancing, caps on visitors numbers and extra cleaning routines.

The company’s RFID technology can provide simple and contactless solutions for access control, cashless payments, virtual queuing, capacity control and more.

Contactless solutions

RFID technology can help to limit human contact within an attraction. Connect&GO’s RFID wristbands contain person profiles and allow guests to manage their own visit by making purchases, reviewing activities and more. This means they can order food, pay for items and even join virtual queues for attractions without needing to make physical contact with staff, for extra peace of mind.

“In these unprecedented times, we’ve made it a priority to listen to the ideas and concerns of our clients and, through extensive round table discussions, we’ve managed to come up with an entire suite of contactless products and services we can offer. We’re proud to be helping our clients navigate this new reality,” says Anthony Palermo, Co-Founder of Connect&GO.

Capacity control

Many attractions will need to limit visit numbers in the immediate aftermath of the pandemic, and also work to avoid crowding hotspots within their venues. With Connect&GO’s contactless solutions, guests can queue for rides and attractions virtually. They simply use their online profile to book a spot and are notified by text message when their time has come.

This stops real-life queues forming, and also frees up guests to visit other parts of the venue, spend money on snacks or merchandise and enjoy all the other facilities on offer. As guests scan their wristbands for every interaction on-site, operators also can get a real-time overview of guest activity and see where any crowds might be forming.

Cashless payments

The Connect&GO contactless platform also allows guests to link their payment card to their RFID wristband, or load a pre-paid package. This allows them to easily pay for products, food and services with a scan of the wristband, leading to fewer queues as well as reducing the need for cash, which can transmit germs.

This type of self-serve model allows guests to enjoy a tailored experience while also limiting close contact with team members or other visitors. The wristbands themselves are dispensed through self-serve kiosks, meaning the whole process is contactless. Touchless self-serve screens can be added at concession stands too, meaning that ordering food and drink can be contactless too, as well as leading to faster service.

Guests will be wary of health and safety in a post-COVID-19 world. But by implementing new safety measures and limiting contact through solutions such as this, operators can begin to build trust and draw visitors back.

Connect&GO also recently announced that it is working with the Quebec Institute for Logistical Innovation (IILQ) to create a solution for hospitals dealing with the coronavirus crisis.