Innovative tech start-up, Convious, has announced a host of upgrades to its AI-driven direct booking platform.
Convious 2.1 includes new features, an overhauled UI and enhanced functionality to further improve conversion, accessibility and the customer experience.
One of the key benefits to customers is that they can now buy tickets in just three easy steps.
The award-winning company has rebuilt and refined the design with a new UI framework to improve the user journey and speed up the development of future features.
Customers will benefit from a more user-friendly interface which presents all available ticket types on one screen.
These can be further enhanced with product images and descriptions on all product types. Other benefits include product grouping to make it easier for users to navigate long product lists. They can now also bid on their ticket price without having to exit the tickets listing.
Operators regain control of their brand, pricing and customer relations
The addition of a persistent and familiar cart further improves customer experience and intuition.
Upsell is a brand new offering that allows clients to recommend products based on their customers behaviour and savings.
Furthermore, the platform’s automated email service has been completely rebuilt to offer new designs, new features and better engagement.
More and more clients are looking to the Convious AI-driven solution to regain control of their brand, pricing and customer relations with direct booking.
With one single line of code placed on an attractions website, Convious can measure and improve the journey a visitor makes to become a customer.
The Convious platform was developed by industry veterans with backgrounds in ecommerce, artificial intelligence, digital marketing and the leisure industry. The company harnesses the power of AI to improve the booking and buying experience for visitors.
A trial at SEA LIFE Scheveningen in The Hague resulted in online ticket sales doubling as a result of its collaboration with Convious.
Clients include SeaLife, Plopsa, Walibi Holland and Dolfinarium.