After gaining AV Provider of Excellence (APEx) status last summer in the Europe, Middle East and Africa (EMEA) region from AVIXA, Electrosonic has now qualified on a global basis for the distinction.
Customers of APEx-approved companies are assured of their professionalism and commitment to ongoing training, customer service and dedication to excellence. Electrosonic gained global certification after its US division completed the APEx qualification process.
“We regard the APEx designation as a measure of Electrosonic’s commitment to our clients, the AV industry and to our employee learning and development programmes,” says the company’s CEO, Jon Hancock. “We’re proud of our reputation for innovation, creativity and precision engineering and of our leadership role in the AV industry. Global APEx certification is testimony to this.”
APEx status is granted to AV providers depending on the number of employees holding key industry qualifications (15% of total employees) and a positive response to an independent customer survey. AVIXA’s CTS certifications include the CTS for general expertise in AV, the CTS-D for specialisation in AV design and the CTS-I for specialisation in AV installation.
To foster better communication between the AV provider and the client, APEx providers must also justify that they meet or exceed the requirements within two ANSI/INFOCOMM standards, the Standard Guide for Audiovisual Systems Design and Coordination Processes and the AV System Performance Verification Standard.
Main image: An AV installation by Electrosonic at the Museum of the Bible in Washington DC