IAAPA releases COVID-19 reopening guidance for attractions

IAAPA, the global association for the attractions industry, has released guidance for attractions, looking at what to consider on reopening after COVID-19.

IAAPA is pleased to announce the release of a new member resource entitled “COVID-19 Reopening Guidance: Considerations for the Global Attractions Industry.” A part of its ongoing work to support members during the coronavirus pandemic, this outlines steps that attractions can take to ensure they can reopen quickly and safely once restrictions are lifted.

The guidance has been produced in partnership with attractions professionals across the globe and is also based on health-related guidance from government agencies and medical professionals.

Health and safety

In a newsletter to members, IAAPA CEO Hal McEvoy said: “The safety of our guests and employees remains the attractions industry’s number-one priority.

“This free global resource outlines principles and approaches to consider as you prepare to reopen once local government officials in your area remove “stay-at-home” orders, allow non-essential businesses to reopen, and say it’s safe for citizens to move around their community.”

Topics covered by this new resource includes information on physical distancing, for instance how to calculate the capacity of a venue and how to make it easy for guests to observe correct social distancing procedures. It also looks at the use of  PPE such as face masks, as well as the need for extra housekeeping and cleaning operations. There is information on Human Resources as well.

In addition to this, the guidance looks at how to manage different areas upon reopening, such as rides, attractions and exhibits, as well as food and beverage operation and retail locations. It covers different types of attractions, for instance, water parks, zoos, FECS and more. It also looks at how to communicate these measures to guests and provide peace of mind.

The document is the first edition but will continue to be updated as the situation develops. IAAPA welcomes feedback and suggestions on the guidance by email.

IAAPA has also written to Congress in order to request key changes to the Paycheck Protection Program (PPP), to help those in the attractions sector that have been impacted by the COVID-19 pandemic.