Omnico, the cloud-based POS and customer engagement solutions provider, has announced that it has entered into a new strategic partnership with JOS, a systems integrator, solutions provider and technology consultancy.
Omnico is pleased to announce JOS as its trusted technology partner in Asia, a move which will benefit the company as it continues to grow into the Asian market. JOS is a regional expert and is now the official reseller for the complete range of Omnico solutions and products in China, Malaysia and Singapore. This includes Omnico’s business and artificial intelligence applications.
JOS has been working in the region for 60 years and will bring considerable market experience to the new partnership as it helps Omnico to expand its client base. Omnico is a leading provider of transaction platforms and mobile and digital products, which assist brands in understanding their customers’ behaviour.
Substantial growth in Asia
“We’re very excited to be partnering with JOS in a market central to our growth strategy,” says Mel Taylor, CEO, Omnico. “This is a region that has seen substantial growth in theme parks, hospitality and larger retail and leisure locations.
“Our partners at JOS will use their wealth of experience to bring new and existing customers our unique capabilities. We integrate retail, destination and hospitality systems on a single platform which gives our customers unbeatable advantages.”
Nelson Chan, Managing Director, JOS China, says: “Our new partnership with Omnico is an exciting development for JOS China. As China being the world’s top retail market in 2019, multinational retailers grow their business by adopting omnichannel retail strategies.
“Using our expertise and 60 years of experience at the cutting edge of technology, we will power Omnico’s expansion right across the region. We look forward to providing our retail, destination, and hospitality customers full access to Omnico’s unique capabilities.”
Driving customer loyalty
Omnico’s solutions are used around the globe, by popular theme parks as well as casinos, hospitality, catering and retail brands. The unique platform provides a transaction service, allowing customers to purchase through a range of mobile and digital channels, such as tablets, point-of-sale (POS) and kiosks.
Alongside this is an engagement engine, which enables clients to generate targeted promotions, in order to encourage customer loyalty. Omnico’s mobile products, digital products and third-party apps can all be integrated into the platform, for a seamless and easy user experience.
Earlier this year, the company released the results of a survey into theme park apps, which found that a large percentage of visitors were willing to provide personal data in return for discounts.
