Ticketing and CRM specialist, Green 4 Solutions, has released details of next year’s ThinkTank event at the National Theatre.
The event takes place on February 4th 2016 and is being billed as a ‘get together’ for members of the leisure and attractions industry to discuss CRM, marketing and customer experience.
ThinkTank, hosted by Green 4 Solutions, will feature keynote presentations, discussions, idea sharing and educational content. There will also be a number of informal networking opportunities including an evening drinks reception.
Featured topics include:
- Turning customer data into actionable insight.
- Improving customer satisfaction and loyalty.
- Methods to increase customer retention rates.
- The importance of a customer centric technology solution.
- Developing a CRM vision and strategy.
- Refining the online booking experience/journey
- Customer trends that are reshaping the marketplace
- Thought-provoking case studies led by industry leaders
The event is free but spaces are limited, so interested parties are advised to register early.