Vennersys, the integrated ticketing, retail and visitor management company, is helping operators to keep guests safe with mobile food ordering.
Vennersys is pleased to announce that it is helping clients in the attractions industry, such as 360 Play and Curve Motion, to keep visitors safe as they reopen following the pandemic.
Operators are working hard to maintain social distancing in their venues, for instance, reducing the amount of contact between guests and staff by using contactless transactions and access control technology. To help them protect guests, Vennersys has incorporated its catering module into an online customer journey. This means that visitors will be able to order food themselves, therefore keeping contact to a minimum.
Mobile food ordering
This allows guests to use their own device to pre-order food and drink, order refreshments directly to their table, or use a click and collect service. As well as keeping contact between guests and staff to a lower level, this system also leads to fewer queues and reduced waiting times.
VenposCloud will guide users through the straightforward online ordering journey, where they will also be directed to upsells, modifiers and promotional offers. For operators, the solution is easy to use too, enabling them to manage the process in-house and make any necessary changes.
The solution can be fully integrated into the Vennersys EPOS systems so that orders from any source can be managed simply within the kitchen.
“As visitor attractions reopen, they will need to assess how they can operate safely in this new normal,” says a Vennersys statement. “Catering is a huge part of an attraction’s appeal to a customer. Meal deals and offers at an attraction like 360 Play can be one of the deciding factors for parents when they are deciding which attraction to visit.
“Our Catering application allows you to operate your café or restaurant safely and simultaneously not compromise on your catering offer.”
Vennersys has been adding other new features to its ticketing and EPOS system too, such as timed ticketing, to help clients as they reopen in a post-COVID-19 world.