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Displaying posts with tag: "Customer Experience"

Omnico to host webinar on creating a one-to-one...

Omnico, the cloud-based POS and customer engagement solutions provider, is hosting a webinar on how to connect with customers and create a personalised experience. ...

Change your mindset; guests not customers!

If we want to create connected, authentic experiences, we must shift away from a customer mentality and be of true service to our guests instead. By Kelly...

Mad Systems announces patent granted for LookingGlass...

Mad Systems, the award-winning audiovisual and interactive system designer and integrator, has had its patent application granted for a solution that provides location...

Local Measure announces acquisition of Loopon

Local Measure, a leading customer experience platform, will extend its customer experience platform after acquiring customer engagement software Loopon. Local Measure...

The beauty of JOMO: Stop entertaining me, I’m trying...

Being over entertained, overstimulated and forced to take part is turning our guests off in their thousands. But we know best right? Wrong. The consumer we’re used to...

Omnico finds that 93% of theme park visitors get...

Omnico, the cloud-based POS and customer engagement solutions provider, has released its latest findings on theme park food experiences. Omnico has revealed that 93% of...

How Embed puts the customer experience at the heart of...

Embed made an impression at IAAPA Expo 2019, with its largest booth yet and two brand new projects to launch. We spoke to the team about how the customer experience is at...

Ahead of ISE 2020, AV experts explore how to meet...

With our daily exposure to the wonders of modern technology, it’s getting harder for companies to make a lasting impression. We talk to the AV industry about how it can...

Joe Pine and the evolution of The Experience Economy

In 1999, Joe Pine and Jim Gilmore brought out a seminal book on experience innovation. The Experience Economy explored how the most successful companies offer compelling...

NetServ elevates customer experience with Tatvam at...

NetServ, a leading provider of customer feedback analysis, has announced the successful installation of its Tatvam solution at the world's busiest airport, Hartsfield...
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