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Displaying posts with tag: "Experience Economy"

Chris Grap on Mall of America, retailtainment and...

Chris Grap is the Lead Storyteller & Experience Designer at Mall of America in Minnesota, which welcomes over 40 million annual visitors. Chris Grap spoke to...

Driving development: breaking the mould with...

Operators are always on the lookout for next-generation attractions. Entertainment + Culture Advisors (ECA) has a global focus on entertainment development projects,...

From experiencing to experiences: insights from...

Themed entertainment providers around the globe are focused on creating memories, providing experiences that guests will remember for years to come. We take a closer look...

The true meaning of experience and what attractions can...

In the attractions industry, we often talk about "experience." But where did this concept come from, and what can we learn from its origins? by Wim Strijbosch The...

Joe Pine virtual event: Coronavirus, the experience...

Joe Pine, co-founder of Strategic Horizons LLP, will be hosting a virtual event on how retail providers can reboot once the coronavirus crisis has passed. Joe Pine will...

UK Government support for experience economy – call...

The Department of International Trade and the Department of Culture, Media and Sport in the UK are asking for feedback from the attractions industry on the effects of the...

IAAPA Leadership Summit 2020 explores a guest-led...

The annual IAAPA Leadership Summit took place from 11 - 13 March 2020 in Los Angeles, California. This year's event focused on the theme of Fostering Innovation Through...

Change your mindset; guests not customers!

If we want to create connected, authentic experiences, we must shift away from a customer mentality and be of true service to our guests instead. By Kelly...

Strategic Horizons offers Experience Economy Expert...

Strategic Horizons LLP, the thinking studio founded by Joe Pine and Jim Gilmore, is offering a week-long Experience Economy Expert Certification course this August. ...

Thinkwell Group releases Annual Guest Experience Trend...

Thinkwell Group, the global experience design and production company, has released its 5th Annual Guest Experience Trend Report. Thinkwell Group is pleased to announce...