RocketRez, the end-to-end cloud ticketing platform for tours and attractions, has announced an update to its reporting suite, RocketRez Insights. This release includes two highly requested features to enhance data accessibility, collaboration, and strategic decision-making.
See also: Insights by RocketRez: pioneering reporting solutions for attractions
Personalised views
This new feature allows users to save their dashboard settings, such as filters, drilldowns, visualisation states, and page selections. Users can establish a default view that automatically loads and share views to enhance collaboration. These improvements boost reporting efficiency, provide rapid insights into data, and keep teams focused on essential metrics.
“Personalized Views give operators control over how they see and share data,” says Randall Soriano, product manager at RocketRez. “By saving their most important dashboard setups and sharing them with team members, they can drive faster, more consistent decision-making across the organization.”
Period-over-period reporting
The new dashboard allows users to compare key performance metrics side-by-side, including total orders, quantity sold, gross revenue, and average order value over various time periods. This year-over-year or month-over-month viewpoint aids in recognising growth trends, changes in customer behaviour, and opportunities for enhancing operations.
The features are part of RocketRez’s ongoing investment in equipping attractions with tools that integrate real-time data access with an operator-friendly design.
RocketRez Insights connects with all primary platform modules, such as ticketing, retail, and food & beverage. It’s presently used by zoos, aquariums, boat tours, waterparks, and other attractions.
Last month, RocketRez launched the RocketRez Academy, an online resource developed to cater to the needs of tour and attraction professionals who wish to build their skills and grow their businesses. The online knowledge hub is available on demand, sector-wide, and offers practical, actionable resources.
Earlier this year, RocketRez announced a new partnership with Caldwell Zoo, a renowned wildlife sanctuary in Texas, US, following a competitive RFP process.
