Pladia is a central platform that builds, manages and improves visitor experiences. Launched by experiential design company, Art Processors, it is designed to transform how visitors tour and interact with attractions.
It offers tools that empower users to craft creative and accessible visitor experiences that ensure long-term success, leave lasting impressions and cultivate valuable learnings.
Using Pladia, visitor attractions can design, guide and manage on-site guest experiences. Using real-time statistics, adaptable content, interactive maps and accessibility features, operators can create engaging and individual journeys for a variety of visitors.
Pladia was built knowing that no two visitor attractions are the same. Its visitor-centred design ensures each organisation can provide an optimised experience for its visitors through unforgettable interactions. Its spatial publishing platform integrates the physical and digital worlds.
Platform
Pladia’s unified platform allows you to build, manage and measure visitor experiences.
- Experience Management – deliver visitor experiences effortlessly
- Account Management – access control, admin and user onboarding
- Asset Management – manage rich media to enhance your exhibits
- Venue Management – create a virtual twin of your venue
- Visitor Analytics – sophisticated reporting and analytics
- Visitor Feedback – secure in-visit feedback
Touchpoints
Touchpoints show when, where and how visitors are engaging within your organisation.
- Wall Numvers – your visitor’s compass as they journey through your space
- QR Codes – give your visitor’s frictionless engagement
- NFC – visitors can tap their smartphone to engage with content
Visitor Apps
Pladia’s white-label visitor apps offer both in-house and personal (BYOD) devices and can be delivered through a PWA (progressive web app) for instant, browser-based experiences, or natively on both iOS and Android.
The apps can be branded to fit your brand identity. Help contextualise your visitor’s journey by offering object content and created experiences. The app also allows for wayfinding, with points of interest added to an interactive map. Visitors are also presented with nearby objects they can explore. And our sponsorship module helps to bring in new revenue streams.
Plus, you can offer text, audio and images in multiple languages with dynamic text to accommodate diverse user needs. Ensure visitors have an inclusive experience, with descriptions, menus and alt text for images being read aloud with screen reader for vision-impaired visitors.
Pladia’s values
- Respectful – our products are grounded in human-centred design to create personalised experiences
- Bold – we search for shifts within the visitor economy to drive future-ready strategies
- Collaborative – we talk to our customers to create premium experiences for all involved
- Conscious and Adaptive – we test our products with real visitors to ensure they are reliable, scalable and adaptive
- Enthusiastic and Committed – our customer experience team is dedicated to helping you reach your goals
- Diverse and Inclusive – we learn continuously to create an inclusive workplace, product and visitor experience
