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Shanghai Disneyland to increase capacity and change reservation system

Shanghai Disneyland castle with flowers in front

After changes in government policy, Shanghai Disneyland will increase its capacity to 50% and will change its reservation system from August 24 2020.

The resort reopened on May 11 at 30% capacity. Now, due to policy changes from China’s Ministry of Culture and Tourism, the park can increase to 50% of permitted capacity each day.

In a statement, Shanghai Disneyland also noted that this increase was partly as a result of “overall conditions” rebounding.

The new reservation phase will give guests more flexibility in visiting the park, whilst still allowing the resort to observe “regulatory directives on reservations, staggered arrival and applicable capacity controls”.

Changes for Annual Pass and General Admission Ticket holders

From August 24, Annual Pass holders and General Admission Ticket holders can visit the park on any eligible day, based on the conditions of the pass or ticket.

This means that they will not need to get a visitation spot or choose an arrival time before their visit.

Instead, they will need to submit their date of visit and personal information before arriving at the park’s Main Entrance to receive a Reservation QR code.

The current seven-day reservation calendar for Annual Pass Holders will be extended to a 30-day calendar.

Annual Passes and the validity of General Admission Tickets are also being extended to compensate for the closure of the park for several months.

Ticket sales may be suspended on a busy day

Anyone else visiting Shanghai Disneyland will either need to buy a dated admission ticket in advance or on the day. However, on the day tickets will be subject to availability.

These tickets must be bought online, as onsite ticket booths will stay closed.

If a date is forecast to be a ‘high attendance day’, then the resort may “suspend the sale of all ticket products and block out all Annual Passes on that date”. The statement from Disney explains that if this happens, “communications will be made accordingly in a timely manner”.

Disney Parks, Experiences and Products recently reported a $3.5 billion loss in operating income due to the coronavirus pandemic.

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Alice Sarsfield-Hall

Alice is Sales and Events Manager and looks after Blooloop’s clients, new business and events. She studied English Literature and French at the University of Leeds. A Disney and Harry Potter geek, you can usually find her reading, baking or at a museum.

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