Ticket Tailor, a leading white-labelled, self-serve ticketing platform, helps operators to navigate the process of setting up and running their ticketing, with a team that is on hand to simplify every step of the journey.
Since the London-based company began in 2010, it has grown into one of the world’s leading independent ticketing platforms. In 2021, it helped 17,000 event organisers from more than 130 countries to sell tickets online. The team works across the ticketing industry, with clients in a wide range of sectors including theme parks, zoos & aquariums, museums and more.
Simple pricing and no hidden extras
Firstly, the company has a straightforward and transparent pricing system, with no contracts, monthly charges, or hidden setup costs. To find out more, potential clients can look at Ticket Tailor’s pricing page, here, where a slider allows them to access the fee that suits them, based on how many tickets they will commit to.
For example, if they commit to 1,000 tickets, they will pay £0.30 ($0.39) per ticket sold. However, if they commit to 20,000, this drops to £0.20 ($0.26) per ticket sold. This simple mechanism means that the company never asks clients to sign a contract. Plus, it enables operators to test out the platform, with a pay-as-you-go offering of £0.50 ($0.65) per ticket sold, with no commitment.
An intuitive system with 24/7 support
With more complicated ticketing systems, there is often the need for long staff training sessions. Ticket Tailor, on the other hand, makes sure that its solution is simple and easy to use.
“Ever since I wrote the first line of code for the Ticket Tailor platform, I knew I wanted it to be accessible for as many people as possible,” says Jonny White, Ticket Tailor’s founder.
“Whether you’re creating time slots with a peak-pricing rule, setting up automated emails or linking your CRM system, you shouldn’t need to have any technical expertise or ticketing experience to know where to click next and unlock a feature’s full potential.”
This means that users can go from signing up to creating a live event with repeating time-slots, a range of ticket types and email reminders, in just a matter of minutes.
Furthermore, when users do need guidance or advice, Ticket Tailor offers 24/7 support for all users. Last year, the average response time to queries was less than 2 minutes.
Carbon neutral and highly rated
Being more green is a huge topic in the attractions industry right now, with many operators having their own sustainability goals and commitments. To assist with this, Ticket Tailor has worked to become one of the only carbon-neutral ticketing companies. The company is now offsetting all historic carbon usage, backdated to when it first launched in 2010.
In addition to this, Ticket Tailor is donating 1p (1.3¢) for every ticket sold to climate causes such as the Rainforest Foundation, Ocean Conservation Trust and Cumbria Wildlife Trust.
The company’s online reviews are overwhelmingly positive, with one recent review stating: “By far the best ticketing experience. Their customer service is phenomenal. Cheapest prices, easy to use.”
One satisfied customer is Ian Cameron from National Museums Northern Ireland, which was easily able to set up its four national museums live on Ticket Tailor, in order to keep ticket sales going during the pandemic:
“Having the right people, systems and infrastructure in place to ensure that our customers can book a visit seamlessly and feel safe when they arrive is essential to our success as a key visitor attraction in Northern Ireland,” he says.
“Ticket Tailor has been an essential cog in ensuring our customers can pre-book in a seamless manner. The simplicity of the customer booking experience across desktop and mobile is a key feature.
“Ticket Tailor was remarkably easy to set up. It took a couple of days to set up four sites with 30-minute timeslots from July through to September. If I did have a query it was usually answered by a person within minutes using the live chat function prominently available throughout the Ticket Tailor system.”
Other happy clients include Dark Matter Berlin in Germany, Cultus Lake Waterpark in Canada and the UK’s Priory Farm Estate.
Top image: Discovery Walk at Priory Farm
