ROLLER, the ticketing, CRM, and POS specialist, has been named a finalist in the Technology category on the Australian Financial Review’s Best Places to Work List for 2025. In partnership with Bendelta, this list ranks hundreds of companies across Australia and New Zealand according to employee experience, policies, and innovation.
“Our people are the heart of everything we do,” says Bee Hepburn, chief people officer at ROLLER. “Being included on the AFR’s Best Places to Work List reflects our team’s passion for not only creating joyful guest experiences through our platform but also cultivating a workplace where people love to show up every day.”
Dedication to the employee experience
ROLLER was also officially certified as a Great Place to Work for the third consecutive year in Australia and the second year running in the United States.
“Great Place To Work Certification is a highly coveted achievement that requires consistent and intentional dedication to the overall employee experience,” says Sarah Lewis-Kulin, vice president of global recognition at Great Place To Work.
She highlights that certification relies solely on authentic employee feedback, serving as a true representation of their sentiments regarding the company culture. “By successfully earning this recognition, it is evident that ROLLER stands out as one of the top companies to work for, providing a great workplace environment for its employees.”
ROLLER fosters a strong employee experience rooted in core values such as collaboration, trust, innovation, and personal development. With a diverse team across the Americas, EMEA, and APAC, ROLLER prioritises flexibility, psychological safety, and career advancement.
Recent initiatives feature a partnership with Equidi to address the gender pay gap, a public holiday swap program, and hiring practices focused on diversity, equity, and inclusion.
Holiday swaps and more
Roller’s holiday swap program enables employees to exchange up to three official public holidays for days that hold greater significance to them, reflecting the cultural, religious, and personal diversity of the workforce. Approximately 20% of employees have exchanged public holidays since the policy launched last year.
“We’re intentional about creating an environment where people feel connected to their work, each other, and the impact we’re making,” adds Hepburn. “Whether you’re based in Austin, Melbourne, or London, you’ll find the same level of openness, encouragement, and energy that defines ROLLER’s culture.”
As the company continues to expand its workforce, ROLLER remains dedicated to a culture-first mindset, acknowledging that happy and engaged teams are crucial for providing exceptional products and support to the attractions industry.
ROLLER also recently created the 2025 Attractions Industry Benchmark Report. This is designed to help operators elevate their processes and stay ahead of visitor expectations by gaining valuable insights into payment trends, alongside tips and tricks to help venues remain ahead of the competition.
