Smeetz, a provider of smart all-in-one ticketing software for leisure and cultural attractions, has announced a new group booking feature for its AI-powered Commerce Intelligence Hub.
The new tool makes the management of group bookings – such as school visits, tour groups, and birthday parties – easier and more efficient. It is suitable for museums, theme parks, theatres, and other visitor attractions which welcome large groups.
Bespoke quotes
Operators can now use Smeetz’s platform to create bespoke quotes for group visits, generate invoices, and manage payments. The process is transparent, customisable, and trackable.
The new feature follows the platform’s group scanning functionality. With this, groups can enter attractions more quickly with a single quick-scan ticket.
Tyron Gasser, Smeetz general manager, says: “Between 20% and 25% of our visitors now use Smeetz to buy their tickets online, and this has had a noticeable impact on reducing queues. The combination of online sales and the possibility to scan groups at once has significantly sped up the entry process. We are excited about the future steps we can take to attract more guests to Smeetz.”
Smeetz’s AI-powered Commerce Intelligence Hub is an innovative technology which uses AI technology to make the most of visitor data. The platform can generate AI-driven pricing strategies, cross-selling suggestions, and personalised experiences. This results in simplified operations, increased income, and improved visitor satisfaction.
A growing toolkit
In addition, Smeetz has recently released a new waiver feature for the platform. The firm’s online waivers empower operators and improve the visitor experience by enhancing convenience, safety, and efficiency. With the new feature, visitors can easily sign waivers within the booking process, whether they are booking online or in person. This is ideal for attractions like trampoline parks, or amusement parks with animal interactions.
Smeetz has also launched a new e-book, 7 key trends for visitor attractions. This download offers an in-depth look at the important themes affecting the visitor attractions sector, both in 2023 and beyond.
