RocketRez, the end-to-end cloud ticketing platform for tours and attractions, has partnered with Sensible Weather, a premier weather protection platform in the travel and hospitality industry. With this partnership, Sensible Weather’s cutting-edge Weather Guarantee will be available to RocketRez’s wide operator network, resulting in a seamless integration set to transform the visitor experience.
When rain is predicted during a guest’s booking, Sensible Weather’s Weather Guarantee allows them to get up to 100% of their daily rate back. Through this integration, operators may raise direct bookings, enhance guest happiness, and generate additional revenue.
“We are excited to partner with Sensible Weather to offer this valuable service to our clients,” says Daniel Pino, director of business development for RocketRez. “Weather can be a significant variable in our industry, and this solution not only alleviates guest concerns but also enhances overall operational success.”
Bringing the Weather Guarantee to a wider audience
Operators who incorporate Sensible Weather with RocketRez anticipate significant benefits, such as a 9% increase in ancillary revenue, greater guest satisfaction rates, and a noticeable jump in booking conversions.
The Weather Guarantee covers rainfall hours predicted for each day. If a guest is qualified for a payout, they are promptly contacted via email and SMS on the morning of their booking, and the payout is completed by PayPal or ACH.
“Partnering with RocketRez allows us to bring our Weather Guarantee to a broader audience,” says Nick Cavanagh, Ph.D., Sensible Weather CEO. “RocketRez’s extensive network and reputation in the industry make them an ideal partner for us. We are confident that together we can significantly improve the guest experience and drive increased revenue for operators.”
Earlier this month, RocketRez announced a collaboration with Gulf Islands Waterpark in Mississippi, US. The partnership aims to leverage RocketRez’s cutting-edge technology to improve the water park’s operational efficiency and customer service.
