Gateway Ticketing Systems, Inc., the world leader in ticketing software, admission control and revenue generation for industries including attractions, theme parks, waterparks, tours, zoos, aquariums, museums and historic sites, has launched the new Galaxy Connect™ cloud-based platform at its European User Group Meeting held May 4-5 in London.
Revolutionizing the way attraction suppliers connect with third-party distributors Galaxy Connect is a cloud-based platform that enable selling of live tickets worldwide, eliminating the traditional voucher process widely used throughout the industry.
Attractions and distributors joining the Galaxy Connect network (via a one-time onboarding process) will be able to provide an enhanced guest experience while at the same time streamlining their operations.
Commenting on the announcement, Michael Andre, Gateway’s President and Chief Executive Officer said, “We’re enabling any attraction to connect with any number of online travel agents with one integration to sell live tickets to consumers around the world – and truly delivering on the promise of a better guest experience. For the first time, online travel agents and other distributors have the ability to offer direct-to-gate tickets to their customers and eliminate the cumbersome processing of vouchers.”
The benefits of the Galaxy Connect platform for suppliers, distributors and guests include:
- Eliminating or reducing time spent on manual paper voucher handling processes (exchange, reconciliation and fraud)
- Streamlined access for guests with live tickets in hand or on their mobile device, to gain admittance to capacity-managed events – previously a challenging element of the guest experience where if certain timed tickets were sold-out the guest’s expectations were not met
- Efficient implementation for attractions and distributors – a rapid onboarding process alleviating the technical burden on attractions’ IT teams of having to develop and maintain multiple interfaces
Galaxy Connect Product Manager, David Painter, says, “We developed a way to quickly and efficiently bridge the gap between the IT teams at attractions and the distributor application development teams, enabling these partners to integrate in a matter of weeks through the Galaxy Connect platform.”
To view the new Galaxy Connect webpage, visit www.galaxyconnect.com.