Shiftie, a leading shift scheduling and HR software focused on the user experience from the DigiTickets team, has introduced a new module, Shift Areas. DigiTickets is a leading ticketing and EPOS solutions provider for attractions, tours and events, and Shiftie is fully integrated into its solutions.
Shift Areas is designed to help attractions efficiently manage staff across large, complex sites. It facilitates the strategic placement of team members, clearly communicates shift locations, and effectively covers essential operational zones.
Recognising that tourism staff often need to be mobile, Shift Areas allows operators to strategically schedule and rotate their workforce during the day. This flexibility sets it apart from other systems, which restrict staff to one location per shift. Such dynamic scheduling suits venues with several attractions or varied operational requirements.
Shift Areas module with Shiftie
With feedback from clients in the tourism and leisure sectors, the DigiTickets team created a versatile, location-based scheduling tool that integrates smoothly with Shiftie’s current workforce management system.
Shift Areas allows managers to:
- Allocate team members to designated areas within a location, such as an entrance, ride, retail unit, or catering station.
- Access all area allocations together, guaranteeing complete coverage and removing scheduling gaps.
- Quickly adapt to changing needs, such as peak-time demand or last-minute adjustments.
Shift Areas is tailored for companies with dynamic staffing requirements and various areas to oversee daily. This distinctive functionality is present in only one other scheduling software, making it an innovative addition to the attractions industry.
“A game-changer”
“Shift Areas has been a game-changer for our daily operations,” says Hannah Treadwell of Otago Museum. “Our team is now always where they need to be, and we’ve seen a huge improvement in how we manage staff across the site.”
DigiTickets says: “We developed Shift Areas in direct response to our clients’ needs. Managing large teams across dynamic environments can be complex, and we wanted to create a tool that simplifies staff placement, enhances communication, and ensures seamless operations. The early feedback has been fantastic, and we’re excited to see how more businesses integrate Shift Areas into their scheduling processes.”
Operators who want to learn more about Shift Areas and how Shiftie can support their team can contact the DigiTickets team. A free trial is also available.
Recently, DigiTickets shared advice on integrating booking and staff scheduling systems.
