Tyg Tickets, a dynamic, cloud-based ticketing solution for attractions, has shared details of a bespoke project for the Peterborough and District Angling Association.
The firm developed new features for the fishing club, to meet the unique requirements of angling association members.
Client-driven ethos
Since it was founded in 2009, Tyg Tickets has offered a development process which is client-driven. This proactive approach makes sure that clients feel comfortable in giving feedback and empowered to ask for precisely what their attraction needs. The firm explains: “It’s always an absolute pleasure knowing we strive to provide a service that is appreciated by our clients.”
The firm collaborates with the development company Hysoft. Together, the firms have created an app builder which can be customised with a range of products to improve visitor transactions and onsite experience.
Added value is created through the Visitor Wallet app, which holds tickets and passes and offers content pages with essential visitor information. Visitors can also buy tickets through the app.
Tyg Tickets apps can also provide video and discovery content, which attractions can use to engage and entertain visitors. The easy and fun interface encourages users to interact as they move around the venue.
Bespoke development projects
Customised apps are becoming increasingly popular with visitor attractions which are seeking ways to offer loyalty rewards and enhance growth.
Tyg Tickets worked with Peterborough and District Angling Association to develop a bespoke solution.
“Angling clubs are perhaps known for being a little behind the times, usually cash tickets and someone wandering around the lake. The pandemic, as it did for so many people, forced us to change the way we operated in order to keep connected with our members and provide our services in a new way,” comments Peterborough and District Angling Association.
“Our relationship with Tyg started in 2018 and since then we have expanded our offering to provide annual memberships, day tickets and events via Tyg. What really stands out is the outstanding level of service and support provided by the team at Tyg Tickets, no matter the time and no matter the problem!
“In addition to this, the comprehensive but simple-to-use dashboard and reporting system provides us with all the data we need to provide the best service for our customers and continue to expand year on year We wouldn’t hesitate to recommend Tyg to any business or membership group looking to modernise and evolve their ways of working. 5-star functionality with 5-star service.”
Tyg Tickets recently exhibited at the Museums + Heritage Show 2023 where it sponsored the Visitor Welcome Award.
