Amusement Advantage Inc., expert provider of guest experience measurement services, celebrates 20 years in the Attractions Industry with a special offer.
To celebrate their 20 year anniversary, Amusement Advantage is offering the Public Feedback Analysis – 2015 Year in Review at a 20% discount through January 31st.
Amusement Advantage helps visitor attractions gain a deeper understanding of their guests’ experiences. The company is recognized as the leader in mystery shopping, and guest experience solutions for the attractions industry.
Always in touch with industry trends, Amusement Advantage has launched a new program: the Public Feedback Analysis, which provides an in depth analysis of TripAdvisor and Yelp reviews, and an assessment of an attraction’s online reputation. Their “Year in Review” report analyses every review posted in 2015, revealing the highlights and trends that guests experienced over the course of the year, and providing a wealth of recommendations that each attraction can take to improve the guest experience in 2016.
Director of Business Development, Joshua Liebman, explains the benefits to be gained in understanding online reviews: “Research shows that nearly 90% of all guests are highly influenced by online reviews when deciding whether they should visit an attraction or not. By gaining a clear understanding of the overarching concerns, attractions can then focus their energy and their spending in the right direction, to improve the areas that need attention. Once the improvements are made, the online complaints are reduced and there tends to be a much higher ratio of positive to negative comments. As a result, more guests are persuaded to visit. This directly affects the attraction’s attendance.
“Analysis and action can help make more guests become satisfied to the point where they become raving fans and promote the attraction, providing an exponential ROI.”
To celebrate their 20 year anniversary, Amusement Advantage is offering the Public Feedback Analysis – 2015 Year in Review at a 20% discount through January 31st. Regularly priced at $5, 000 for a full year’s analysis, attractions can now save $1, 000 on the report. This service is available to any amusement or theme park, water park, family entertainment center, zoo, museum, and aquarium, anywhere in the world.
Amusement Advantage Founder and CEO Scot Carson says, “It’s been an amazing ride serving and being a part of this great industry. I can’t want to see what the next 20 years brings!”
For more information or to see a sample Public Feedback Analysis report, please contact Joshua Liebman directly at josh@amusementadvantage.com.
