Gantner Ticketing, a provider of software for museums, zoos, cultural heritage and visitor attractions, will provide a new, seamless admissions process for one of The Netherlands’ leading botanical gardens.
The company has announced its latest partnership with Kasteeltuinen Arcen where guests can take in the stunning flora and fauna, and discover a 17th-century castle. Guests can participate in a variety of events including fish displays and discovery tours, whilst families with younger children will particularly appreciate the Play Beach and Adventure Mini Golf course.
Improved on-site systems
Kasteeltuinen Arcen will benefit from Gantner Ticketing modules including POS, time slot ticketing, season tickets, food and beverage and group reservations. The ease of managing online ticket and membership sales will also improve thanks to Enviso Pay, Gantner Ticketing’s dedicated payment solution. The company’s all-inclusive ticketing solution will streamline and improve daily management, providing a flawless visitor experience.
F&B will benefit from using new all-in-one POS terminals, allowing cashiers to sell and print tickets. Guest parking will be managed by the software, which utilises an accounting integration to improve financial efficiency.
Gantner Ticketing will also provide its after-sale services, which include support and troubleshooting in multiple languages as required, and fast response times via chatbot, email and phone.
Experienced professionals
Attractions receive many benefits from working with Gantner Ticketing. These include the potential to increase bookings with fast support, enhance customer satisfaction with faster responses and re-booking assistance, a professional front office that boosts customer ratings, easily scalable services based on helpdesk requirements, predictable billing with a fee-per-ticket plan, and helpdesk operations monitoring, including practical reports.
A company representative says: “Gantner’s managed e-commerce services help you increase customer satisfaction and make maximum use of all your support channels, without having to invest in an in-house ticketing support team. Our team of experienced professionals will support [clients’] online sales with a wide range of tasks.”
Gantner Ticketing has also recently partnered with Tabloo, assisting the company’s new visitor centre in Dessel, Belgium, which explores the region’s rich nuclear history.
