Betson Enterprises, the amusement equipment, parts, and service distributor, has reached a major milestone with the graduation of the 1,000th student from Betson Technical University (BTU).
BTU has been an integral part of Betson’s commitment to assisting arcades in their success since its inception in 2016.
Industry standard
The firm’s knowledgeable and experienced technicians conduct the training at BTU and pass on their expertise and best practices. Intensive practical training is delivered over two days and is suitable for students from all positions and levels of experience. The course includes a manual, multimeter, 8-in-1 tools, ticket emulator, tamper-proof torx bits, receptacle tester, and a BTU certification.
With 60 students, BTU Orlando 23 was the biggest-ever cohort for the course and represented an important milestone for the firm.Â
Rob Zigmont, vice president of operations at Betson Enterprises, says: “BTU has evolved over the years to become the industry standard in technician training. We couldn’t be prouder of the work of the Betson team and the students who have graduated the class over the years. Technician training can be an overlooked key ingredient to a successful arcade game room.”
John McCann, lead technical trainer for Betson, adds: “The energy and exchange from the Orlando class was amazing. We’ll continue to bring value to our customers and provide educational programs that support their business.”
Betson Enterprises recently shared its top tips on how to create birthday parties and other events that will result in loyal customers who return time after time, while relieving pressure on the event organiser, such as a parent arranging a children’s party.
Amber Lambert, regional sales representative for Betson Enterprises, explains: “What are we doing in the entertainment industry to help parents ease that pressure? Have you educated your staff on what these parents are feeling in terms of pressure and expectations when they are booking these parties? Many younger staff who do not have kids are not aware of how these parents are feeling or how to react to these feelings and guests.”
