Leading provider of total operating solutions for entertainment venues, Embed, is celebrating its 17th installation for Hawaii-based FEC chain, Fun Factory.
Fun Factory has selected Embed’s solution for point of sale, redemption centre management and the cashless operation of games and attractions for all its locations across Hawaii and the US.
This latest location in Valencia, California, continues to expand on the popular Fun Factory guest experience.
Fun Factory ‘very happy’ with smooth process
For the second time in a row, the FEC company chose to benefit from Embed’s Pre-install and On-site installation services:
“We are very happy with another successful installation,” remarked Fun Factory’s Executive Vice President, Steven Lau.
“The installation went smoothly without any major obstacles and the job was completed on time for the store opening. In addition to network connection and hardware setup, the Embed installation team worked closely with our store management staff to ensure that all critical data such as games pricing, merchandise information and promotional setup were updated and tested before the store opening.”
Lau added that the company would continue to use the Embed installation service going forward.
“We are always excited to work on new projects with the Fun Factory team,” confirmed Director of Sales at Embed, Matthew Harrison.
“They are one of Embed’s original Debit Card customers and have always brought their inimitable and enviable Hawaiian style to the business of fun.”
Embed, a subsidiary of out-of-home entertainment leader Helix Leisure, brings over 55 years of operating experience to every installation. With an established presence in the USA, UAE, Singapore, and Australia, the company is committed to delivering seamless and elegant user experiences for their customers, backed by class-leading customer support.
Embed Systems handle admissions control, machine monitoring, cashless operation of games and attractions, retail, food and beverage sales, loyalty systems, full prize redemption management, and integrated event scheduling.