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accesso Ticketing Platform at the Space Needle and Chihuly Garden and Glass, Seattle


accesso, the experts in fully hosted ticketing and commerce solutions, have supplied their comprehensive ticketing platform to two of Seattle’s foremost attractions, the Space Needle and Chihuly Garden and Glass.

Related: accesso Profile/ Leveraging Mobile Technology to Enhance the Guest Experience – The Hand Held Amusement Park Experience/ accesso to Continue Providing Six Flags Online Ticketing and ecommerce Through 2017

The iconic Space Needle, which is celebrating its 50th anniversary, and Chihuly Garden and Glass, a new art experience featuring artist Dale Chihuly’s work, are using accesso’s innovative ticketing solution, including front gate point of sale, group sales, access control, ecommerce and mobile ticketing.

The two attractions are located close together in Seattle.  Michelle Bufano, the executive director of the exhibition at Chihuly Garden and Glass, explains, “We are literally in the shadow of the Space Needle and that offers visitors an amazing opportunity to experience both of these world-class attractions at the same time. Having a ticketing system that makes the purchase easier and streamlines the entire visit is crucial to the success of both venues.”

Both the Space Needle and the Chihuly Garden and Glass exhibition are operated by the same company.  Ron Sevart, Space Needle President and CEO notes that that guest expectations have changed in terms of ticketing: “We felt it was time to set the stage for the future and Accesso’s system allows us to immediately offer our guests an upgraded e-commerce experience while the overall system functionality gives us the versatility to cross promote and dynamically bundle ticket options.”

accesso CEO Steve Brown  says, “We are pleased to be the ticketing provider of choice for these phenomenal attractions.  The Space Needle is one of the most recognized landmarks in the world and the Chihuly Garden and Glass sets a new standard for artwork exhibition.  Meeting the needs of these unique venues demonstrates our platform’s flexibility and ability to meet the growing demand for a fully-hosted, visitor focused ticketing solution.”

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