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Gateway Ticketing Systems Moves into $7 million New Global HQ


On the 25th of August Gateway Ticketing Systems moved into their new $7 million global headquarters, a few miles from their previous premises. 

The new 42, 000 sq ft construction is needed to accommodate Gateway’s expanding employee and customer base. Michael Andre, Gateway’s President and CEO, commented on the project’s significance: 

“As the leading provider of ticketing and venue admission solutions worldwide, it was time to move forward with a headquarters facility that reflects the quality of our products as well as our established brand and values.”

Festivities surrounding the move will continue throughout the season, beginning with a ribbon-cutting ceremony today (the 17th of September) and continuing to include open house activities and a Fall festival in October.

In July 2013 the company had celebrated 25 years of business with a ceremony for the construction.

The cutting-edge offices feature state-of-the-art technology, a sweeping landscape with plenty of room to grow and develop, open common areas, generous meeting spaces, both formal and casual, to foster the generation of ideas as well as features requested by employees: quiet rooms; a fitness centre; charging points for electric cars. A free soda fountain supporting long-time client Coca-Cola is one fun feature.

Andre added: “Our core values were integral to the new building’s design. We focused on facilities that would not only provide a functional workspace but also facilitate customer care, teamwork and communication. We wanted to have spaces that foster formal and informal communication and idea generation. The relationships that we build during conversations in training sessions, impromptu encounters in lounge areas and scheduled meetings are all invaluable to our product design and implementation and our continued growth in service to our clients.”

Gateway Ticketing Systems has come a long way since its inception 26 years ago when its headquarters was the affectionately named ‘chicken coop’ behind founder Peter Grumblatt’s house. This  space soon became too cramped for Grumblatt, Andre and colleague Darryl Moser (Andre’s college room-mate), precipitating a move to a small storefront in Boyertown.

Grumblatt said,  “We went from a homebrew software product to an actual company.”

As growth continued, another move became necessary, and in November 1997 the company relocated to a larger rental space on Boyertown, Gateway’s home until the recent move.

From a single customer in 1988, Gateway has evolved to possess a loyal and impressive customer base comprising 420 venues in 42 countries on 6 of the 7 continents. Customers include, among many others, the Empire State Building™; the London Eye™; LEGOLAND® theme parks; HERSHEYPARK®; San Diego Zoo™; Statue Cruises™; Crayola Experience™; World of Coca-Cola® and Universal Orlando®.

Gateway now employs nearly 100 of the industry’s brightest and best at its corporate, Canadian and UK offices as well as more than a dozen Gateway Value Added Resellers across the globe.

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