Skip to main content

Navy Pier Announces Three-year Ticketing and e-Commerce Deal with accesso


Award-winning technology solutions provider, accesso, has signed a three-year agreement with Navy Pier, Inc. to provide the accesso Passport® ticketing solution to the Chicago landmark.

The announcement comes amidst the dramatic redevelopment of the 50-acre urban waterfront site which attracts nearly nine million visitors a year.  The three-year programme includes the redesign of the Pier’s public spaces, known as Pierscape, and improvements to the interior of the Family Pavilion and South Arcade.

Steve Brown, accesso COO, said that it was “an honor to have been selected to deliver our comprehensive ticketing solution for an attraction with such rich history and vision for the future.”

The accesso Passport ticketing suite will further enhance the Navy Pier’s guests' experience by offering the convenience of both onsite sales and online sales, via desktop computers, tablets and mobile devices.

Commenting on the announcement,  Brian Murphy, Navy Pier, Inc. COO, said,  “The Navy Pier is both a historical landmark and an evolving ‘People’s Pier, ’ striving to serve Chicago residents and guests for generations to come. The accesso Passport solution gives us the flexibility we need to offer tickets across the full spectrum of the sales process – at-home, online, mobile devices, and in-market.”

More from this author

Related content

Your web browser is out of date. Update your browser for more security, speed and the best experience on this site.

Find out how to update