Mobaro, a provider of online maintenance and safety solutions, has announced that it will launch a new range of bespoke features for the attractions platform at IAAPA Expo Europe 2023.
The IAAPA Expo Europe 2023 is the biggest event for leisure and attraction professionals in Europe, the Middle East and Africa (EMEA), and is taking place 25-28 September 2023 in Vienna, Austria.
Mobaro will be at booth A-625 on the show floor, where delegates can meet David Bromilow, director of parks and attractions, co-CEOs Henrik Have and Christoffer Borup, sales director Jacob Overgaard, CTO Christian Rasmussen, head of customer success Rasmus Andreasen, and marketing manager Frank Steffensen.
Delegates can find out more and book a meeting with the team here.
Connected hub delivers value
Mobaro’s CMMS, training and ride operations platform is used by over 300 attractions. The new features will include developments for existing functionality and brand-new tools to support the efficient management of visitor attractions.
This attractions sector is dedicated to providing safe, exceptional experiences. Success depends on excellent teamwork and collaboration – however, recruitment and training are becoming increasingly challenging.
Bromilow says: “Acknowledging that certain aspects of attraction management is becoming more challenging these years, we are excited to offer a range of new features that will most certainly come in handy, especially for guest-facing staff like operators.”
The platform serves leading attractions around the world, including parks such as Efteling, Liseberg, Aquaventure, Seaworld, and PortAventura World.
“Already, our clients gain high value from having all their inspections, support docs, schedules, training records, work orders and ride operations data connected through the Mobaro hub,” continues Bromilow. “However, we are constantly evolving and as always, the new features respond to the wishes and reality of our clients–ensuring a perfect industry fit.”
Announcing upcoming asset management module
A key new feature is the enhanced attendants function. Now, all attendants can be entered into the ride operations app. The app also integrates with the competency management module to identify key skills and competencies for each role – meaning that staff are fully supported in their day-to-day tasks.
The new downtime and notes template offers attendants a convenient way to share observations or information, such as a ride becoming inoperable. Using this template, categories can be set that attendants can quickly and easily select, keeping visitors at the forefront of their attention.
Work orders and time registration are now also available and are an essential building block for a major future release.
Mobaro has improved the platform with a number of modules over the past few years as part of its broader objective to create a specialised industry-specific solution. A dedicated training and certification centre, enhanced compliance tools, and, of course, RideOps are among them. And now, a feature often requested by clients is now in development.
Have explains: “With the launch of Work Orders and Time registration, we are pleased to say that we are finalizing the initial stages of what will be Mobaro’s version of an asset management module.”
Asset management will mark a significant turning point for the platform as it will enable safe, high-quality processes, guarantee staff qualifications, measure and report on ride operations and perform skilled inspections and maintenance tasks, and PPMs. In the near future, the module will facilitate the registration and analysis of data, on issues such as labour related to the work.
Mobaro recently helped Motiongate Dubai to boost rider throughput by 30%. The team established optimum dispatch times for each ride to compare to live ride data gathered in RideOps, from which adjustments could be made to improve efficiency. Over the course of the one-month project, performance was increased by 30% when compared to the same time last year. In addition to the performance increase, overall guest satisfaction scores exceeded targets.
