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Connect&GO offers cashless solutions for safer guest experiences after COVID-19

Connect&GO contactless solutions

Connect&GO, a leader in RFID solutions for the leisure, sports and attractions industry, is providing cashless solutions to help attractions reopen safely following the pandemic.

Connect&GO is pleased to announce that its cashless solutions are in high demand as attractions across the globe begin to reopen. Implementing cashless payments will be a key way of keeping guests safe and reducing the risk of germ transmission following the coronavirus outbreak.

Contactless solutions

Connect&GO is an expert in the field, having deployed several cashless solutions and payment experiences at worldwide attractions over the last few years. The company’s customisable solution is flexible and can be integrated with existing infrastructures. It offers a stand-alone system and can provide a fully-integrated cashless POS via Veloce.

The company provides contactless ordering kiosks, mobile ordering solutions and RFID wearables, all of which can reduce the amount of contact that guests have with both staff and touch screens. As well as the safety aspect, contactless systems are convenient and easy to use, meaning that guests can enjoy a seamless day out.

Insights from within the attractions industry

During the COVID-19 crisis, Connect&GO has been asking questions and listening to clients and colleagues within the industry. It has hosted roundtable discussions with attractions professionals as they navigate new challenges and has also launched a webisode series.

The Behind the Experience webisode series features insights from those inside the industry who are changing the way they operate as a result of the pandemic.

The most recent episode saw Connect&GO Co-Founder Anthony Palermo speaking with Amanda Stern (Canadian Olympic Committee) and Isabelle Menard (Multicolor) about cashless payments and the solution that the company provided for the Canada Olympic House at the recent 2018 Olympics in PyeongChang, South Korea.

Stern spoke about the success of this cashless system and about how it will be a key way of helping businesses move forward as they adjust to the new normal, “There are so many opportunities (…) if you have new capacity limitations and new physical distancing measures, I think cashless and RFID wearables can actually help with those new policies.”

Creating safer experiences

Connect&GO’s solutions can create safe, frictionless experiences for guests as they begin to visit attractions once again. For example, RFID wristbands can be linked to a credit card or preloaded with credit, allowing visitors to simply tap and pay. Operators can also benefit from this system due to the detailed sales reports that it is able to generate.

Speaking of the company’s positive reaction to the pandemic and the way its team has risen to the challenge, Palermo says: “In these unprecedented times, we’ve made it a priority to listen to the ideas and concerns of our clients and we’ve managed to come up with an entire suite of contactless products and services we can offer. We’re proud to be helping our clients navigate this new reality.”

In addition to this, Connect&GO is also hosting a virtual attractions conference on 12 June from 9 am to 12 pm EDT. The free event is for the industry, by the industry, and will explore topics such as reopening plans, adapting to new health & safety standards, managing cash flow and profitability, communication, technologies powering recovery and more.

Connect&GO also recently produced a whitepaper on contactless solutions for a post-COVID-19 world.

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charlotte coates

Charlotte Coates

Charlotte Coates is blooloop's Editor. She is from Brighton, UK and previously worked as a librarian. She has a strong interest in arts, culture and information and graduated from the University of Sussex with a degree in English Literature. Charlotte can usually be found either with her head in a book or planning her next travel adventure.

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