Semnox Solutions, a provider of technology for the entertainment and amusement industry, has deployed its innovative Parafait Suite at Fun X World and Fun X Golf in Kuala Lumpur, Malaysia.
Fun X World, an immersive family entertainment centre in the Kuala Lumpur Mall, offers a wide range of attractions including a full arcade, skating rink, bumper cars, children’s soft play area, and café. It has seamlessly integrated numerous Parafait modules to streamline its operations and transform the visitor experience.
In addition, Semnox’s Slot bookings and handheld POS tablets for order-taking and management have been implemented at Fun X Golf, an indoor golf venue with more than 15 open bays and a café. This supports the venue’s current Parafait modules for a smooth guest experience.
Enhanced access control
Fun X World uses a variety of turnstile models, including flap barriers, tripods, and swing gates coupled with the Parafait XCESS scanner, to manage access control and guarantee a smooth flow of visitors. Additional elements which have been used to guarantee easy access include a pay-as-you-play module that enables visitors to pay for the activities they want to do, and slot-based booking with all-access packages.
Elijah Koh, director at Fun X World, says: “Ensuring safety for our guests and their children was paramount for us, and we wanted to prevent children from exiting unattended. Implementing a customized management system was imperative, and Semnox delivered a solution without breaking the bank.”
Parafait’s digital signage improves communication by showing real-time data, such as the number of visitors within the attraction. The skating area uses a Parafait XTER reader to validate purchases, while the arcade features an RFID tap-to-play BEAM reader.
The café in the children’s soft play area uses the F&B module to easily manage orders and transactions under a single integrated system, improving operational efficiency.
Koh shares: “Working with Semnox has been nothing short of extraordinary. We are newcomers to the industry and have made numerous changes along the way. From their leaders and management to their executives, Semnox demonstrated patience and flexibility, fully accommodating our requests.”
Last week, Semnox Solutions announced that it has worked with Fun n’ Food Park in Delhi, India, to modernise its operations and enhance the visitor experience.
