Skip to main content

Technology trends in theme park attractions – 2019

Blooloop session looks at how the cutting-edge technologies are being employed tor create the latest theme park experiences.

technology trends in theme park attractions traci kleiner seaworld panel

Blooloop partnered with AVIXA June 13th at its recent InfoComm exhibition and trade show to deliver an education session on technology trends in theme park attractions.

infocomm 2019 logoInfoComm is a world-leading audiovisual trade fair. It is also the biggest in North America for audiovisual (AV) communications professionals.

One of the hour long sessions looked at how theme park attractions have developed from a technological standpoint. We were delighted to welcome speakers from two of the world’s leading theme park companies, Universal Creative and SeaWorld. Joining them were speakers from Falcon’s Creative Group and Raven Sun Creative, each with huge experience creating rides and experiences for the theme park industry.

Technology trends in theme park attractions

hershey park jun wu raven sun creative
Hersheypark courtesy Raven Sun Creative

Raven Sun‘s Principal and Chief Creative Officer Louis Alfieri both moderated and introduced the session. He said that we are in, “an age of accelerating technological innovation and cultural convergence, and in many ways theme parks seem to be at the epicenter of it all”.

Louis then highlighted some specific technology trends in theme park attractions. These were brand storytelling, emerging technologies, new levels of immersion and customisation and mixed-use and retail destinations incorporating LBE into the mix.

Louis Alfieri Raven Sun Creative Blooloop
Louis Alfieri

In particular, technologies he outlined were:

  • Virtual Reality
  • Augmented Reality
  • Artificial Intelligence
  • Facial & Voice Recognition
  • Mobile Apps that deepen, extend, enrich, streamline, gamify, or personalize the theme park experience
  • Robot characters and advanced animatronics
  • Innovative show, effect and ride system technologies

In conclusion, he quoted Steven Johnson from his book “Wonderland: How Play Made the Modern World”. Johnson said, “When human beings create and share experiences designed to delight or amaze, they often end up transforming society in more dramatic ways than people focused on more utilitarian concerns.”

Technology and the shared experience

Experience PBS – concept art from Falcon’s Creative Group

Falcon’s Creative Group‘s Mike Wallace, Creative Director, and Saham Ali, Director of Technology were next. They spoke about how technology, including virtual reality (VR), augmented realty (AR) and mixed reality (MR) is being used to elevate storytelling in the theme park business.

They both stressed the fact that the theme park experience is, “all about community, camaraderie and shared experience”. The technology supports this and should not be the story. As Mike said, their client theme parks say to them, “I dont want to see the tech, I just want it to work”.

saham ali mike wallace falcons creative group blooloop
Saham Ali (left) and Mike Wallace

Saham pointed to the number of “Ds” the industry currently boasts and asked, “how many dimensions can we take?”.

“Real time graphics and real time technology is where it’s at. Photo realism in real time and rendered in real time.”

In terms of the future, Saham is looking forward to real time tech:

“Real time graphics and real time technology is where it’s at. Photo realism in real time and rendered in real time.”

(Meanwhile, on another continent in another session, Cecil D. Magpuri, President/ Chief Creative Officer at Falcon’s was speaking about the creation of unique IP for the Battle for Eire ride at Busch Gardens Williamsburg. This was at the IAAPA Expo Asia trade show, held the same week as InfoComm in Shanghai).

Personalisation a key trend 

The next speakers were both from SeaWorld Parks & Entertainment: Traci Klainer, Creative Director, and Erik Baeumlisberger, Corporate Manager of Guest Experience Technology.

SeaWorld Parks & Entertainment- Traci Klainer, Creative Erik Baeumlisberger technology trends in theme park attractions
Erik Baeumlisberger and Traci Klainer

They told attendees how personalisation is one of the key technology trends in theme park attractions. It is “the thing that gives the guest the comfort to join in and makes them want to come back”. Examples could be anything from meeting a sloth at Discovery Cove to competing for a high score on Toy Story or encountering new characters at Galaxy’s Edge.

“As theme park designers we are not doing enough with gaming.”

However, Traci said that, “as theme park designers we are not doing enough with gaming”. She also mentioned that Santa-Fe based arts collective Meow Wolf was, “somebody we need to learn from”. They were “pushing the boundaries” and had even created a dark ride experience.

Erik also stressed that a great experience was not always all about the technology. An example was the “kidsizing” at the park’s new themed land, Sesame Street at SeaWorld Orlando.

Erik also highlighted the expectations of the young Gen Z-ers: “give kids any display that isn’t a touchscreen and they will touch it anyway”.

The connectivity and personalisation brought about by new technologies (as per the slide below) was nonetheless, as Erik said, “the holy grail, the paradigm shift that will change everything”.

technology theme park attractions Erik seaworld slide

The communal experience

bradford benn universal creative av blooloop technology trends in theme park attractions
Bradford Benn

The session’s final speaker was Bradford Benn. He is Manager, Audio Video Systems at Universal Creative. He said that, “great attractions blend cutting-edge technology with a communal experience”. However, echoing Saham and Mike he added, “If we do our AV job well, no-one notices.”

“If we do our AV job well, no-one notices.”

Bradford said that playing a video game or watching a movie at home were fun but the theme park experience provided something more – a communal experience. AV was important, he said, in that it provided the “immersion” in this experience.

AV provides this immersion in a number of ways. These are in providing background music and setting the tone. It also does so on a scale that can’t be done at home. Bradford is keen to get guests’ attention away from their mobile phones:

“If they’re looking at their phones there’s no reason for them to be there.”

Bradford concluded, “This is AV – five people, five different opinions”

Thanks to our speakers and to our friends at InfoComm and Avixa for supporting the Technology trends in theme park attractions session.

Our other sessions at InfoComm were:

  • Retailtainment technology trends
  • Using Interactivity to Engage Attraction Visitors
  • Next Generation Reality Experiences for Attractions
  • Trends in Display and Light Technology at Attractions
  • Storytelling with Sound for Attractions
Share this
charles read blooloop

Charles Read

Charles is Managing Director at Blooloop. He attends numerous trade shows around the world and frequently speaks about trends and social media for the attractions industry at conferences. Outside of Blooloop his passions are diving, trees and cricket.

More from this author

More from this author

Related content

Your web browser is out of date. Update your browser for more security, speed and the best experience on this site.

Find out how to update