Traci Lewand currently serves as the chief experience officer at San Antonio Zoo, where she brings over 25 years of experience in operations and event management across the tourism and hospitality industries.
Her career has spanned key roles at SeaWorld San Antonio and Hemisfair, where she made significant contributions to the development and success of both organisations.
At SeaWorld, Lewand managed a diverse range of operational functions, from admissions to special events, rides, and guest services. She was instrumental in overseeing park quality, waterparks, and training programs, ensuring a seamless guest experience.
In 2015, Lewand transitioned to Hemisfair, where she helped with the redevelopment of the historic site of the 1968 World’s Fair. As the Director of Events, she played a crucial role in building and executing some of San Antonio’s largest and most culturally significant festivals, several of which earned national recognition for their scale and impact.
Lewand is deeply involved in the San Antonio community, serving as a board member for the San Antonio Visitor Alliance, Respite Care of San Antonio (Gala Chair), and the Metro San Antonio Chamber of Commerce (Government Affairs Committee Vice-Chair).
She is also on the Council of Commissioners for Women in Film & Television Texas and serves on the Reddix Center School Advisory Committee.
A passionate advocate for inclusion, Lewand founded ChangingSA, a community awareness initiative aimed at addressing the need for universal changing stations. Inspired by her 13-year-old son, Mason, who requires such facilities to participate in community activities.
Lewand’s advocacy efforts have led to the installation of universal changing stations in various locations throughout San Antonio.
