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American Express and Universal Orlando Resort to Open All-New Exclusive Lounge at Universal Studios Florida


Beginning May 10, Cardmembers Can Relax, Refresh and Recharge in a Private Space Within The Theme Park

Related: ThemeParks: The International Cafe, New Universal Studios Hollywood Restaurant Wins Sante Restaurant Award / American Express signs agreement with Atlantis, Palm Jumeirah resort for ultimate hospitality experience

American Express and Universal Orlando Resort proudly introduce a new benefit for American Express Cardmembers visiting Universal Orlando Resort: a brand-new lounge located within Universal Studios Florida theme park. Beginning May 10, the American Express Lounge will open to guests who purchase a multi-park ticket or an Annual Pass with their American Express Card at or at the theme park front gate.

The Lounge will offer guests a break from the excitement of the theme parks by providing an inviting, air-conditioned space with complimentary chilled beverages and light refreshments. The Lounge will be staffed with a concierge to help guests make dining reservations, secure tickets and learn about special American Express offers available throughout the theme park. The Lounge also will be equipped with an electronic charging station for guests’ cameras, phones, and other devices.

“With its service offering centered around helping guests to relax, refresh, and recharge, the American Express Lounge provides another memorable way for families to enhance their experience at this world-class vacation destination, ” said Shane Berry, senior vice president and general manager of the National Client Group at American Express. “We share with Universal Orlando a firm commitment to providing guests with unparalleled customer service, and we are proud to offer our cardmembers this innovative and valuable benefit.”

To complement the most thrilling rides and attractions found only at Universal Orlando Resort, the Lounge is conveniently located within Universal Studios Florida, near the Music Plaza and across from Shrek’s Ye Olde Souvenir Shoppe. The Lounge will be open seven days a week. Please visit for hours, restrictions and additional information.

“We are thrilled to be able to offer even more benefits to our guests through the amenities at the American Express Lounge, ” said Bill Davis, President of Universal Orlando Resort. “It’s the perfect complement to the world-class theme park thrills we offer at Universal Orlando.”

Collaboration on the American Express Lounge is just one facet of the strong partnership between American Express and Universal. For the last three years, American Express has been the official card sponsor of Universal’s theme parks, and the partnership also includes working together to create enhanced cardmember experiences associated with Universal’s other properties.

About American Express

American Express is a global services company, providing customers with access to products, insights and experiences that enrich lives and build business success. Learn more at and connect with us on, and

About Universal Orlando Resort

 There are many ways to enjoy your Orlando vacation – but there is only one Universal Orlando Resort. It is a completely separate destination featuring two theme parks, three magnificently themed on-site hotels and a nighttime entertainment complex. It’s the only Orlando destination where you are not just entertained – you are part of the most exhilarating entertainment ever created. You can soar above Hogwarts with Harry Potter, swing above the streets with Spider-Man, battle aliens alongside Agent J, and help Shrek save Princess Fiona in Shrek 4-D. You can be courageous, be outrageous – and be extraordinary.


American Express
Diana Postemsky
Universal Orlando Resort
Universal Orlando Public Relations

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