Gateway Ticketing Systems has announced the second annual European User Group Meeting. The meeting, known as Euro UGM, September 11 and 12, 2012 is in Paris and hosted by Disneyland® Paris.
On hosting the conference, Business Technology Director, OnStage Systems, Lionel Baudron states: “As a longtime Gateway Ticketing Systems customer, Disneyland® Paris is pleased and proud to host the annual Euro User Group Meeting. These two days are rich with the opportunity for the Galaxy user community to exchange ideas with each other and the software designers about the future of the product.”
Gateway Channel Sales Manager and UGM organizer Scott Lobaugh is also excited about this year’s gathering: “We have a fantastic agenda filled with info on our new products and features, best business practices for generating revenue and increasing operational efficiency. This year’s meeting also has a great host to provide attendees with a behind the scenes glimpse of their Galaxy expertise!”
Following the success of the 2011 Euro UGM at the Chessington World of Adventures Resort Hotel, this year’s meeting has been extended from one to two days and attendance is expected to more than double. Euro UGM will focus on what’s new and what’s in the works at Gateway and provide insight on current trends in Galaxy® usage and tips and tricks through customer presentations. The behind-the-scenes tour, attendee roundtables, and opportunity to meet with key vendors will give attendees the practical knowledge and inspiration needed to improve operational processes at their facilities.
The relationship between Gateway’s global growth and the regional Gateway user group meetings is no coincidence, according to Lobaugh: “As our customer base grows in Europe, it’s wonderful to see a new European-based customer community form. The knowledge transfer and the networking between colleagues that takes place at our user group meetings is a large part of what makes these gatherings a success.” Indeed, the many opportunities provided for Gateway employees and customers alike to interact and learn from each other is just one of the building blocks for Gateway’s lifelong customer relationships.