Cinchio

Cinchio is a technology platform specialist, created with the goal of making the digital side of the hospitality and attractions industry simpler, smarter and better connected. The company is a division of the SSA Group, which brings over 50 years of experience in the visitor attractions industry, working with leading operators around the world.

In the attractions space, from zoos to museums to theme parks, the company positions itself as the bridge between guest experience and operational efficiency. By harmonising data, streamlining ordering and payment flows, and delivering guest-centric mobile engagement, they deliver the tech backbone behind modern visitor destinations.

Approach

Cinchio works closely with its customers to help drive their business with intuitive tech solutions. All their solutions are scalable and can be easily adapted to meet growth. Understanding that the needs of each client are different, they work with operators to create bespoke solutions that align with their goals, ensuring that transparency and a commitment to the highest level of customer service are at the core of everything they do.

The team at Cinchio are passionate about hospitality, and their energy is felt in the products and services that the company offers, resulting in delivering experiences that are seamless, engaging, and crafted with care.

Solutions

Cinchio offers a wide range of solutions to clients to help meet their business needs. Their core offering is a unified hospitality platform built to support attractions, hospitality venues and destinations, with key products including:

• Point of Sale and Payments: Integrated payments and POS that tie into the broader platform, reducing friction and supporting multiple guest touchpoints.
• Kitchen Management: A platform that consolidates multiple tools into one solution to help attractions’ F&B services function more efficiently.
• Data and Analytics / Inventory and Revenue management: Real-time insights that enable operators to reduce waste, optimise margins, and make strategic decisions based on guest behaviours.
• Production Planner / Timeclock Management: Helping operators to forecast demand, streamline operations, and manage administrative tasks related to staffing.