Semnox Solutions, a provider of technology for the entertainment and amusement industry, is celebrating the success of one of its newest clients, Bounce Bounce, a Texas-based trampoline park that has recently opened a second location in Missouri City, Texas. The new venue has implemented Semnox’s Parafait arcade debit card system, as well as the company’s self-service kiosks.
“When we decided to open our newest location, we did our homework,” says Sarah Kim, owner of Bounce Bounce. “We considered bigger, more well-known companies, but when we talked to peers in the industry, there was a lot more positive feedback about Semnox.”
Bounce Bounce is owned and run by Sarah, alongside her father Yong Kim and her husband Jae Kim. The first location in Cypress, Texas, opened six years ago and features a small coin-operated game room as well as trampolines. Now, the new venue offers an arcade and a redemption centre.
Streamlining the guest experience
The new Bounce Bounce location uses Parafait’s arcade debit card system and easy-to-use self-service kiosk. This means that the operator benefits from up-selling features, while guests enjoy shorter queue lines. They can buy their RFID game cards direct from the kiosk, check their balance, recharge their account and more.
Plus, Semnox’s arcade cashless system uses one-tap wireless and portable debit card readers for its arcade games, for cashless transactions. As a result, the operator can easily move the arcade games around when needed.
Speaking about the challenges of opening a new business and keeping technology costs down, Sarah Kim explains why Bounce Bounce opted to implement a solution from Semnox:
“The main motivator for us was value. Semnox wanted our business and was competitive in pricing. After meeting with Bepin Jose from the Semnox team, we were willing to take a chance. And since then, he has been so on top of things every time we reach out to him!”
Bepin Jose, president of Semnox Americas, adds, “We are thrilled that Bounce Bounce selected us for their technology solutions over our competitors. We like to think that in addition to customer service and value, our customers also see how effective our technology is for growing revenue and gaining valuable insights.”
Earlier this month, Semnox also announced that it has provided its Tixera Theme Park Management System to Modesh World, a popular theme park experience in Dubai, UAE.
