Semnox Solutions, a provider of technology for the entertainment and amusement industry, has provided its comprehensive integrated platform to Kate’s Skating Rinks in North Carolina, US. The implementation aims to enhance the attraction’s operational efficiency and visitor experience.
Kate’s Skating Rinks is a family-owned business which provides roller skating instruction, speed skating, roller derby and a fun arcade and party room for all ages. It now uses Semnox Solutions’ platform to improve sales, ticketing, gameplay, F&B services, and online party booking. Consolidating all financial operations into a single solution provides the rink with comprehensive reporting, leading to better business decisions and potential for growth.
Billie Thompson, owner of Kate’s Skating Rinks, comments: “I feel that there’s more growth opportunity with the Semnox platform because of just how willing the guys have been to work with us on development, whether it’s programming things or creating the platforms.”
Shared values
The collaboration between Semnox Solutions and Kate’s Skating Rinks demonstrates a shared dedication to innovation and visitor satisfaction. This means that visitors will continue to have exceptional experiences while the company runs more smoothly.
Furthermore, Kate’s Skating Rinks can be sure that any operational problems will be swiftly resolved thanks to Semnox Solutions’ round-the-clock technical assistance, which guarantees uninterrupted service and peace of mind.
Thompson adds: “The sales process was great. Brian was fantastic, but getting to talk with the senior management team and other people as well means a lot to us. Being a family business, we’ve talked to so many different people. The way the guys at Semnox value our account means more to me right now.”
Last week, Semnox Solutions revealed that it has implemented its innovative Parafait Suite at Fun X World and Fun X Golf in Kuala Lumpur, Malaysia. The family entertainment centre Fun X World has integrated several Parafait modules to simplify its operations and transform the visitor experience, while Fun X Golf is using Semnox’s Slot bookings and handheld POS tablets for order-taking and management.
