Gateway Ticketing Systems, Inc., the world leader in ticketing software, admission control and revenue generation for industries including attractions, theme parks, waterparks, tours, zoos, aquariums, museums and historic sites, has announced the appointment of John Wiskowski as its Customer Service Manager.
Wiskowski will be responsible for leading Gateway’s customer service representatives and technical support analysts to support the company’s growing customer base. He brings more than a decade of experience his new position, having worked in various roles at Universal Parks & Resorts in Orlando using Gateway’s flagship solution, Galaxy.
Commenting on the announcement, Don Eash, Gateway’s Executive Vice President/Chief Operating Officer, says, “I worked with John at Universal Orlando and always respected his hard work and passion for what he does. He’s a natural to lead our customer service teams as he understands the needs of our customers and the endless potential of our Galaxy solution.”
Wiskowski adds, “I’ve used Galaxy point-of-sale for 10 years and customer service is my passion. This new opportunity with Gateway marries these two aspects of my career together to help customers best utilize Galaxy to improve operations and the guest experience.”