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PGAV Destinations to Assist Delaware North Companies Parks & Resorts with Planning for NASA’s Kennedy Space Center Visitor Complex


Related: PGAV Destinations Wins Significant Projects Integral to Tourism Growth in China

PGAV Destinations, a global leader in the planning and design of unique destinations, is pleased to announce their work with Delaware North Companies Parks & Resorts for future development at the Kennedy Space Center Visitor Complex. PGAV is providing planning services as part of Delaware North’s renewed contract at the Center.

NASA officials recently announced that Delaware North had been selected through a competitive bid process for a new concession agreement. Since 1995, Delaware North has operated the Kennedy Space Center Visitor Complex and worked closely with NASA to tell the story of space exploration to millions of guests from around the world.

“PGAV’s assistance has been invaluable in creating a new vision for the Kennedy Space Center visitor experience, ” says Kevin Kelly, President of the Parks & Resorts division of Delaware North Companies. “We have an outstanding relationship with PGAV that has grown through their work at several of our properties.”

PGAV developed a master plan for future improvements at the site as part of Delaware North’s bid. The plan outlined several significant new attractions elements and other improvements to the visitor experience. The plan also strongly supports NASA’s focus on STEM (science, technology, engineering, and math) learning.

“We are truly honored to be involved with such an iconic American destination and have the opportunity to work with Delaware North, ” says Mike Konzen, Principal of PGAV Destinations.

The Kennedy Space Center Visitor Complex is a full-day experience that features several space-themed eateries, the popular Lunch with an Astronaut, the U.S. Astronaut Hall of Fame®, exhibits, shows and IMAX® films.

About PGAV Destinations 

PGAV Destinations is a global leader in the planning and design of unique destinations. Now in its fifth decade, the practice has evolved to become the ideal destination-consulting partner, skilled at developing growth-oriented master plans and translating those plans into successful projects. No other firm offers such an integrated approach to destination planning.

PGAV’s key clients include industry leaders such as Delaware North, SeaWorld Parks and Entertainment, the Biltmore Companies, Bass Pro Shops, Ameristar Casinos, Universal Studios, The Gettysburg Foundation, Niagara Parks Commission, The National Aviary, and many others. Recent assignments include planning and design at many of the world’s “must see” destinations, including the Grand Canyon, Biltmore Estate, Kennedy Space Center, Hearst Castle, the Georgia Aquarium, the Hoover Dam, and SeaWorld Adventure Parks.

About Delaware North Companies Parks & Resorts

Delaware North Companies Parks & Resorts is a leading hospitality provider in special places, with hotel, retail, food service, recreation and transportation operations at historic and scenic properties across North America. The company operates Kennedy Space Center Visitor Complex and at Yellowstone, Grand Canyon, Sequoia and Yosemite national parks, including The Ahwahnee and other Yosemite lodges; Tenaya Lodge at Yosemite & the Cottages at Tenaya Lodge; Harrison Hot Springs Resort & Spa in British Columbia; Niagara Falls State Park; The Lodge at Geneva-on-the-Lake in Ohio; Gideon Putnam Resort in Saratoga; Holiday Inn West Yellowstone; and The Queen Mary in Long Beach. To learn more about Delaware North Companies’ hospitality management expertise, visit

About Delaware North Companies

Delaware North Companies is one of the world’s leading hospitality and food service providers. Its family of companies includes Delaware North Companies Parks & Resorts, Delaware North Companies Gaming & Entertainment, Delaware North Companies Travel Hospitality Services, Delaware North Companies Sportservice, Delaware North Companies International and Delaware North Companies Boston, owner of TD Garden. Delaware North Companies is one of the largest privately held companies in the United States with revenues exceeding $2 billion annually and 50, 000 associates serving half a billion customers in the United States, Canada, the United Kingdom, Australia and New Zealand. For more information, visit

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