The new system, which became operational at the weekend (April 4th) will cut down on queuing time and improve the overall visitor experience.
Vennersys managed all aspects of the project, including the provision and commissioning of server and till hardware, software installation, user training and go live support.
The whole project was delivered in record time, ensuring the Aspro-owned Pembrokeshire theme park was ready for the start of the new season and the Easter holidays.
Commenting on the implementation, Sue Elaiho, Aspro’s UK Finance Director, said: “Oakwood is a major tourist attraction welcoming hundreds of thousands of visitors annually.
“We wanted to install a reliable system that can meet the expectations of our visitors in terms of speed and efficiency of operations at our front entrances.
“We’re delighted with Vennersys’ direct, no-nonsense approach and their ability to install a complex system in such a short space of time.”
Oakwood Theme Park was acquired by Aspro Ocio S.A., one of Europe’s leading operators of theme parks and aquaria, in 2008.
An existing user of VENPoS at two of its other UK sites, Deep Sea World and Blue Planet Aquarium, the company needed to get VENPoS installed and operational in just three weeks in readiness for the start of the 2009 season.
Aspro is a Spanish multinational which operates indoor and outdoor water parks, zoological collections, amusement parks and aquaria in eight European countries.
Their portfolio encompasses 38 attractions, of which 13 are in Spain, nine in France, eight in the United Kingdom, five in Finland, one in Portugal, one in Switzerland and one in Belgium.
About Vennersys
For over two decades, Vennersys has been providing comprehensive solutions and services to a wide variety of customers in the Leisure and Hospitality sector, including:
Visitor Attractions
Cinemas
Leisure Parks
Safari Parks
Aquaria
Hotels
Restaurants
Our solutions allow you to manage all of the key elements of your business’s trading activities on a single platform and deliver an enterprise view of trading performance and “easy to get at” management. This means:
Fast access to accurate data for better decision making
Flexible ticket pricing to increase visitor numbers and revenues
Tailored offers to manage visitor numbers in busy periods
Comprehensive promotions to increase visitor spend
Customer loyalty through comprehensive Customer / Visitor Relationship Management
We can tailor solutions to meet all kinds of needs and budgets and our solutions are modular, which means that you can start with the essential elements and then grow the solution to match the evolving needs of your business. Contact us today to find out how we can help you:
Increase visitor numbers
Enhance visitor experience
Improve staff efficiency
Improve stock management
Reduce operational costs
Contact: Charlotte Millar – Sales and Marketing, T: +44 (0) 1908 350 650
Charlotte.millar@vennersys.com
www.vennersys.co.uk