RocketRez, the end-to-end cloud ticketing platform for tours and attractions, has revealed that it is collaborating with Wild Water Adventure Park in California, US.
The attraction is the biggest and most varied water park in the state. This partnership will provide extensive reporting, dynamic pricing, and sophisticated booking capabilities on a single, streamlined platform to reshape the park’s operational processes.
Addressing specific challenges
Wild Water Adventure Park, renowned for its extensive range of coasters, slides, and attractions, experienced issues with manual operations and outdated data management practices. This frequently resulted in operational inefficiencies.
RocketRez will use its sophisticated platform to improve Wild Water Adventure Park’s capabilities in important areas such as rapid and accurate management analytics, real-time integration of online and in-park sales, and improved fraud detection and prevention capabilities.
Its upselling and cross-selling capabilities will increase potential earnings at Wild Water Adventure Park, especially for cabana rentals, a popular guest experience. The platform will use Stripe Radar to prevent fraud and ensure secure transactions.
Kathy Siggers, chief operating officer at Wild Water Adventure Park, says: “We are excited to partner with RocketRez to upgrade our operational capabilities and improve our guest services. The RocketRez platform will allow us to streamline our processes, enhance our data capabilities, and provide a better overall experience for our visitors.
“We also appreciate that RocketRez provides solution-based customer support – the way we need to operate our business.”
Sean Harvey, chief revenue officer at RocketRez, adds: “Our partnership with Wild Water Adventure Park is a testament to the versatility and power of our platform. By addressing their specific operational challenges with our integrated solutions, we are confident that the park will not only see improved efficiencies but also an increase in guest satisfaction and revenue.”
It is anticipated that the introduction of the RocketRez system at Wild Water Adventure Park will result in major improvements in financial performance, improved visitor experiences, and operational efficiency.
Last week, RocketRez announced that it has partnered with Sensible Weather, a leading weather protection platform for the travel and hospitality sector. With this collaboration, Sensible Weather’s innovative Weather Guarantee will be available to RocketRez’s extensive operator network, resulting in a seamless integration which will transform the guest experience.
