SSA Group, a best-in-class provider of integrated guest services, has announced its latest SSA Ventures initiative: Cinchio Solutions. This software company simplifies operations and delivers a world-class guest experience through its enterprise platform. Its products will boost revenue and growth for cultural attractions and the wider hospitality industry.
Cinchio Solutions provides a digital platform that can help hospitality operators streamline their daily operations and boost profits. Its platform lessens workforce demands, lowers visitor friction, and unlocks insights across all platforms. It is a subsidiary of SSA Ventures, which is focused on investment in the future of hospitality, born out of SSA Group’s operational collaboration with zoos, museums, and aquariums across the United States for more than 50 years.
Digital innovation
The exclusive focus of this new organisation is on digital innovation and solutions. Cinchio Solutions can offer:
- Digital ordering options, such as centralised menu administration for kiosks and smartphones
- Solutions for inventory management that can cut waste and provide insights in real-time
- Solutions for payments and cash management reporting for streamlined bookkeeping duties
- Unified data reporting with personalised reporting tools across all company verticals
- Personalisation to match operators’ unique requirements
“We believe that Cinchio can harmonise the data within hospitality, optimise software that improves the guest experience and create the personalised experiences we all now expect when we visit the locations and attractions we love,” says Ben Dunton, managing director of Cinchio Solutions.
“We’ve invested in digital platforms and offerings like Cinchio Solutions because we are committed to transforming the future of an overall guest experience,” said Sean McNicholas, CEO of SSA Group. “A digital platform and continued innovation will allow us to improve food service and transform our space, like delivering an immersive experience for guests.”
Earlier this month, SSA Group revealed its new Climate Action Plan, which was created in partnership with Verdis Group. This comprehensive strategy is designed to lead the company towards a sustainable future. It sets out its commitment to reducing its carbon footprint, embracing sustainability, and fostering resilience against climate change impacts.
