Founded in 2015, TickX is an integrated, layered platform which sits within pre-existing ticketing software, enabling attractions and events to boost revenue, incorporate existing branding, and take full control of their marketing tools. With proven and optimised purchasing flows, the TickX booking experience is rigorously tested at scale to ensure that users can put their full trust in the technology.
The TickX platform is user-friendly and adds a one-of-a-kind flare to online booking experiences. The system has three key elements:
- Booking Layer – a branded and UX optimised layer to begin the purchase journey. Users can access live calendars, seat maps, and are given the opportunity to upgrade their tickets via enhanced and branded messaging. The platform can also offer customers flexible ticket opt ins with TickX’s Auto-flex upgrade, as well as restaurant booking integrations and team booking capabilities.
- Marketing Tools – created with online ticketing in mind, TickX provides a range of marketing tools to increase sales and interactivity. Examples of these include unlimited and trackable booking flows, GDPR secure customer management tools, availability management, Facebook integration and campaign sign-ups.
- Analytics – the TickX system provides real time analytics to effectively monitor revenue, ticket sales, and average order value. The software also lets users track customer preferences (popular time-slots, days, time booked before activity) and share surveys, both of which provide a better understanding of customer habits and needs. TickX customers have reported a 70-90% survey completion rate!
With advice from a dedicated TickX account manager, all customers are fully supported to unlock the power of direct bookings for their visitors and make the most of the TickX platform.
Since adjusting its mission in 2020 to focus on the events industry, TickX has collaborated with some of the biggest brands and organisations in global entertainment including Monopoly Lifesized, Dirty Dancing and Pixar Putt.
