Redemption Plus

Redemption Plus: Your Partner in Redemption Excellence

Since 1996, Redemption Plus has been the trusted prize supplier for family entertainment centres, arcades, bowling alleys, and cinema entertainment centres across North America. Headquartered in Overland Park, Kansas, we've built our reputation on a simple promise: exceptional prize selection backed by expert redemption services and lifetime support.

Our Products and Services

At our core, we supply premium redemption prizes—from trending plush and popular licensed toys to crane machine prizes and merchandiser items. But we go far beyond basic product distribution. Our comprehensive service model includes data-driven prize curation, inventory management support, redemption space design services, employee training programs, and customer experience consulting. We analyse your redemption data to identify which prizes perform, which should be rotated out, and which categories deserve expansion—eliminating guesswork and maximising your return on investment.

Our design services team collaborates with industry experts to transform redemption spaces with custom fixtures and strategic layouts that captivate guests and drive ticket redemption. We don't just fill shelves; we create experiences that keep guests coming back.

Markets We Serve

Whether you operate a standalone arcade, a full-scale family entertainment centre, a bowling alley with a game room, or a cinema with entertainment offerings, we understand your unique challenges. Our client base spans facilities of all sizes, from single-location independents to multi-unit regional chains, each receiving personalised attention and solutions tailored to their guest demographics and business goals.

Proven Results

Our project portfolio includes complete redemption room setups for new facilities, themed refreshes that breathe new life into existing spaces, and ongoing inventory optimisation programs that consistently improve redemption metrics. Recent installations have featured trending items like Funko Pop collections, licensed Squishmallows, Mystery Autographed Jersey Boxes and special-edition board games that resonate with today's guests while maintaining strong margins for operators.

The Redemption Plus Difference

We combine 30+ years of industry expertise and a genuine partnership approach. Our training programs empower your staff with best practices in redemption management, reducing waste and improving guest interactions. When you work with Redemption Plus, you gain more than a supplier—you gain a team of industry experts who are dedicated to your success.