Semnox Solutions, a provider of technology for the entertainment and amusement industry, has revealed that it has installed its innovative solutions at The DockX in Jeddah, Saudi Arabia.
The DockX is a leading gaming and entertainment centre established by Fawasel. It offers a variety of entertainment choices, including mini-golf, arcade games, bowling, karaoke, card rooms, and DJ sets.
Transformative technologies
This dynamic attraction in the centre of Jeddah has transformed how its visitors engage with one another. It offers an engaging setting where people can come together, connect, and make enduring memories.
Ayman El-Ghandour, operating director at Fawasel, comments: “Teaming up with Semnox has been a game-changer. Being able to operate using one integrated solution is exactly what we needed. With their solutions seamlessly integrated into our operations, we’re taking entertainment to the next level.”
The DockX’s operations have been improved by adopting Semnox’s customised integrated hardware and software solutions, which simplify business procedures and improve the overall visitor experience.
The hardware implementation consists of swing barrier gates for access control, XTER and XCCESS RFID and barcode readers for attractions, and Parafait LuminOS “tap-to-play” readers for the arcade. Guests can also buy new RFID cards, top-up current cards, check balances and card histories, apply discount coupons and pay with notes, coins and bank cards at the Semnox Klassic Self-Service Kiosk with its intuitive UI.
Semnox has also supplied complete software solutions, with an online reporting system hosted on AWS, a membership and loyalty programme, and retail inventory management among these services. F&B management, POS software, waiver management, on-site party booking, and reservation modules are some other software options.
The offering also includes a smart, entertaining mobile app for visitors, an online e-commerce card/wristband purchase website, and the mobile app for the Parafait BizInsights analytics dashboard.
The DockX redefines entertainment excellence in the region by seamlessly integrating Semnox’s innovative technology to provide an immersive and memorable experience for all visitors.
Last month, Semnox Solutions was honoured in the IAAPI (Indian Association of Amusement Parks and Industries) National Awards for Excellence 2024, where the firm’s timekeeping solution was recognised in the category of Innovative Product and Accessories of the Year. The awards took place during the IAAPI Amusement Expo in Mumbai.
