Semnox Solutions, a provider of technology for the entertainment and amusement industry, has completed the migration of The Zone and Kokomo Joe’s Family Fun Center in Rolla, Missouri, to its comprehensive venue management solution.
This transition represents a major accomplishment, with the replacement of two legacy systems to streamline operations and improve the visitor experience.
Seamless migration
The Zone and Kokomo Joe’s Rolla’s co-owners Eva and Justin Furse chose to adopt Semnox’s comprehensive venue management software as part of a strategic development project. Using the software, they aim to improve operational efficiency between their two locations, improve visitor engagement, offer a better self-service experience, and enable frictionless management across all facets of the business within a single integrated solution.
Justin Furse says: “We had been with two legacy systems for the last 10-12 years. It started out strong with relatively good integration for two companies but neither of them would take the lead. As new players entered the market space, the lack of communication between our two software systems really pushed us to start looking at other companies. Semnox had done such a fantastic job with Kokomo Joe’s in St. Peters, we were pleased to meet with them.”
E-commerce and ticketing, POS, self-service kiosks, cashless transactions, tap-to-play functionality in the arcade with card roaming between locations, data reporting across all platforms, and inventory management with redemption are among the Semnox features implemented at both locations.
Furse continues: “Working with Semnox has just gone seamlessly well. They brought in their people, and it was an almost perfect turnkey installation. We didn’t lose any revenue and that just doesn’t usually happen, especially when you’re switching over to a new system.”
Semnox Solutions recently announced that Sprinkles Play, a cutting-edge family entertainment centre (FEC) in the United Arab Emirates, is now a client. The FEC spans 6,000 square feet in Al Murad Mall, Ajman. The innovative facility includes a range of fun attractions, such as a trampoline park, arcade, virtual reality games, and soft play, which cater to families of all ages.
